Three TikTok experts led a panel discussion on using the social media platform at the Restaurant Franchising and Innovation Summit in Kansas City. If you’re not using TikTok, your competitors probably are — and that’s setting your restaurant brand behind the marketing game. That was the key takeaway from “Workshopping It with TokTok,” the keynote […]

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Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. The awards program aims to inspire retailers and brands […]

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Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive Customer Experience and Bank Customer Experience Advisory Council. This council will gather bankers, retailers, restaurant and hospitality executives to provide insights and guidance for the upcoming jointly held Interactive Customer Experience Summit and Bank Customer Experience Summit from […]

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Los Angeles-based Dave’s Hot Chicken and Sweetgreen, Chicago’s Wow Bao and BurgerFi, headquartered in Florida, may seem to lack commonalities, but they share one major distinction. They’ve taken the No. 1 spot over the past few years on FastCasual’s list of Top 100 Movers & Shakers. Dave’s was the 2023 champion, Wow Bao made history as the first brand to take the title […]

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Nominations are now open for the 2024 Top Food Trucks to Watch report. This second annual report will honor food trucks with innovative concepts, menus, equipment and marketing/social media presence. You can nominate your food truck by providing the name of the truck and founder(s), number of trucks and its area of operation. Click here to nominate your food […]

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The Restaurant Franchising and Innovation Summit, produced by Networld Media Group, will host its eighth annual event there in Kansas City, March 24-26. The early bird deadline ends Nov. 17. If you’ve not heard, Kansas City is the place to be these days. Just ask the world’s most famous woman, Taylor Swift, and her Super […]

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Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9. Following a global contest, three fledgling brands competed for a cash prize and the title of The Perfect Pitch winner at the Fast Casual Executive Summit on Oct. 9 in Louisville, Kentucky. Executives from the three companies addressed […]

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