Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. The awards program aims to inspire retailers and brands […]

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Elliot Maras, the editor of Vending Times and Kiosk Marketplace will retire Feb. 26. He plans to work on creative writing and travel in his retirement. Elliot Maras, editor of Vending Times and Kiosk Marketplace, is retiring effective Feb. 26. Maras has headed the editorial content for the sites since 2016. Vending Times and Kiosk […]

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Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive Customer Experience and Bank Customer Experience Advisory Council. This council will gather bankers, retailers, restaurant and hospitality executives to provide insights and guidance for the upcoming jointly held Interactive Customer Experience Summit and Bank Customer Experience Summit from […]

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The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Innovation took center stage during the Automation & Self-Service Awards presentations at the Loews Coral Gables in Miami Tuesday night. The awards are a highlight of the Self-Service Innovation Summit being held through Wednesday. […]

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Mike Abecassis, founder and CEO at GameTime & General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring the history of self-service and principles for success, as well as trends and predictions. How can a remote hotel in the Swiss Alps in the 90’s teach modern vendors how to surprise and […]

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The winners will be honored during an awards presentation at 5 p.m. EST on Dec. 5., when the Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. One purpose of the Self-Service Innovation Summit Dec. 4-6 is to recognize the products that are contributing […]

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Attendees at the Self-Service Innovation Summit next month in Miami will get an inside view of how the global technology player maintains its service delivery standards during a keynote presentation, “User Experience Determines Success: How to Achieve it with AI and a Trusted Partner.” People from all walks of life enjoy customizing and printing pictures […]

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Next month, Neil Thompson of HMSHost will share his insights about what future innovations are in store for airports during a keynote presentation at the Self-Service Innovation Summit Dec. 4-6 in Miami. Some of the most stressful moments a consumer experiences take place at the airport, with flights and circumstances often changing. Hence, it’s no […]

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Mike Abecassis, owner of GameTime and General Vending, will deliver the opening keynote at the Self-Service Innovation Summit at the Loews Coral Gables on Dec. 4. The family entertainment business took a hit during COVID-19, but the industry is back on a growth track as consumers are shifting from playing videos games at home and […]

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Early bird registration for the Self-Service Innovation Summit ends next Friday, the same day nominations are due for the Automation & Self-Service Awards. Early bird registration for the Self-Service Innovation Summit is less than two weeks away — Friday, Sept. 22. The summit, being held Dec. 4 to 6 at the Loews Coral Gables, Florida, offers decision […]

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