The Interactive Customer Experience Association aims to connect B2C brands to the technology that elevates the customer experience.

We are living in a golden age of technology that many of our supplier members are harnessing to revolutionize the customer experience. As customer-facing technology evolves, along with new technology and new markets, the need for keeping pace with industry information is greater than ever before. Despite the name change from the Digital Screenmedia Association to the Interactive Customer Experience Association, the mission is the same – to help brands apply technology to the goal of creating transcendent customer experiences.

The ICX Association is a vital hub that connects users and suppliers in collaborative forums, be they virtual or physical, to understand how seemingly unrelated technologies can be integrated to create experiences so meaningful that customers can’t imagine doing business elsewhere.