Taylor Bloom and Sydney Lesko, both with Pacers Sports & Entertainment, kicked off a full-day of sessions at the Interactive Customer Experience Summit with “How the Indiana Pacers Scored Big with Automation and Data-Driven Decision-Making” on June 2 at the Hilton Easton hotel in Columbus, Ohio. Attending NBA games in the 21st Century is more […]
MARKET FOCUS: Retail

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We are dedicated to providing content to help retailers differentiate on experience (rather than price) and gain competitive advantage through holistic understanding of consumers and how they want to shop.
RetailCustomerExperience.com reports on news, events, trends and people in the retail industry, covering a broad array of relevant topics including:
• Retail technology
• Consumer behavior & service
• Digital merchandising & signage
• Merchandising & display
• Employee training
• In-store media
• Kiosks & self service
• Loyalty programs
• Marketing
• Multichannel & online retailing
• Point-of-purchase
• Social media
• Store layout & design, and much more.
Recent Press Releases
The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the Summit sponsors. Attendees at the Interactive Customer Experience Summit in Columbus, Ohio last week gained a wealth of technology insights as they made their way to educational sessions addressing a range […]
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Digital Signage Today is the world’s premier news and information site dedicated exclusively to the digital signage marketplace.
Kiosk Marketplace is the world’s #1 news site dedicated to the self-service and kiosk industries, with additional focus on mobile payments and digital signage.
The goal of Retail Customer Experience is to support retailers with news and best-practice insight that increase sales and loyalty through an enhanced customer experience.
Vending Times provides news and information for companies providing industrial, institutional and public vending, refreshment, feeding and recreational services.
Executive Summits & Events

Explore many of the technologies available to businesses – retail, hospitality, travel, restaurants, healthcare and more – for engaging customers. Interactive Customer Experience Summit covers the landscape from kiosks to digital signage to mobile and beyond to give attendees insights they can put in action now to deliver outstanding interactive customer experiences.
Self-Service Innovation Summit will examine advances in technology that are empowering businesses to provide products and services when, where and how consumers expect them. The event will cover self-service, kiosk and vending solutions that can be applied in a wide range of settings.