Retail Customer Experience’s 2018 Top 100 report, which highlights top online, brick-and-mortar and omnichannel players, offers compelling insight on what retailers are doing (whether online only, brick-and-mortar or omnichannel) to enhance, boost, improve and advance the customer experience in light of increasing competition. The report is available for download by clicking here. “Our goal with this […]
MARKET FOCUS: Retail
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We are dedicated to providing content to help retailers differentiate on experience (rather than price) and gain competitive advantage through holistic understanding of consumers and how they want to shop.
RetailCustomerExperience.com reports on news, events, trends and people in the retail industry, covering a broad array of relevant topics including:
• Retail technology
• Consumer behavior & service
• Digital merchandising & signage
• Merchandising & display
• Employee training
• In-store media
• Kiosks & self service
• Loyalty programs
• Multichannel & online retailing
• Social media
• Store layout & design, and much more.
Recent Press Releases
From a virtual/physical/digital experience at the Super Bowl to an emotion-tracking food truck experience at South by Southwest, the Interactive Customer Experience Association last night honored excellence in interactive customer experience at this year’s Elevate Awards dinner party. The Association’s annual Elevate Awards recognize and honor the individuals and organizations setting the pace in using […]
Digital Signage Today is the world’s premier news and information site dedicated exclusively to the digital signage marketplace.
Kiosk Marketplace is the world’s #1 news site dedicated to the self-service and kiosk industries, with additional focus on mobile payments and digital signage.
Mobile Payments Today is a premier news and information site dedicated exclusively to the fast-growing mobile payments market.
The goal of Retail Customer Experience is to support retailers with news and best-practice insight that increase sales and loyalty through an enhanced customer experience.
Executive Summits & Events
Explore many of the technologies available to businesses – retail, hospitality, travel, restaurants, healthcare and more – for engaging customers. Interactive Customer Experience Summit covers the landscape from kiosks to digital signage to mobile and beyond to give attendees insights they can put in action now to deliver outstanding interactive customer experiences.
With a slogan of “Think Mobile First,” MobilePaymentsToday.com and RetailCustomerExperience.com have joined forces to convene the fourth annual customer experience gathering – a live business networking and social event where executives from both business and technology functions at retail and restaurant enterprises meet up to exchange ideas and make new connections.