The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate Awards. The awards honor the individuals and organizations that are pacesetters in using technology to elevate the customer experience. 2018 Elevate Award winners included: • ZIVELO — Best ICX Deployment: Restaurant • Reflect Systems — Best ICX Deployment: Retail • Under Armour — […]
MARKET FOCUS: Retail
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We are dedicated to providing content to help retailers differentiate on experience (rather than price) and gain competitive advantage through holistic understanding of consumers and how they want to shop.
RetailCustomerExperience.com reports on news, events, trends and people in the retail industry, covering a broad array of relevant topics including:
• Retail technology
• Consumer behavior & service
• Digital merchandising & signage
• Merchandising & display
• Employee training
• In-store media
• Kiosks & self service
• Loyalty programs
• Multichannel & online retailing
• Social media
• Store layout & design, and much more.
Recent Press Releases
Networld Media Group, producer of the Interactive Customer Experience (ICX) Summit and CONNECT: The Mobile CX Summit, has announced plans to co-locate the two conferences in 2019. They will be held on June 4-6 at the Omni Frisco Hotel in the Dallas-Fort Worth area. “Both of these events are targeted to brands that want to elevate […]
Digital Signage Today is the world’s premier news and information site dedicated exclusively to the digital signage marketplace.
Kiosk Marketplace is the world’s #1 news site dedicated to the self-service and kiosk industries, with additional focus on mobile payments and digital signage.
Mobile Payments Today is a premier news and information site dedicated exclusively to the fast-growing mobile payments market.
The goal of Retail Customer Experience is to support retailers with news and best-practice insight that increase sales and loyalty through an enhanced customer experience.
Executive Summits & Events
Explore many of the technologies available to businesses – retail, hospitality, travel, restaurants, healthcare and more – for engaging customers. Interactive Customer Experience Summit covers the landscape from kiosks to digital signage to mobile and beyond to give attendees insights they can put in action now to deliver outstanding interactive customer experiences.
With a slogan of “Think Mobile First,” MobilePaymentsToday.com and RetailCustomerExperience.com have joined forces to convene the fourth annual customer experience gathering – a live business networking and social event where executives from both business and technology functions at retail and restaurant enterprises meet up to exchange ideas and make new connections.