The Self-Service Innovation Summit has extended the deadline for the Self-Service Innovation Awards to Friday, Oct. 8. The awards honor the most innovative use of kiosks, vending machines and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Nominations will be accepted in the following categories: Innovation of the Year (B2B). Innovation of […]
MARKET FOCUS: Retail
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We are dedicated to providing content to help retailers differentiate on experience (rather than price) and gain competitive advantage through holistic understanding of consumers and how they want to shop.
RetailCustomerExperience.com reports on news, events, trends and people in the retail industry, covering a broad array of relevant topics including:
• Retail technology
• Consumer behavior & service
• Digital merchandising & signage
• Merchandising & display
• Employee training
• In-store media
• Kiosks & self service
• Loyalty programs
• Multichannel & online retailing
• Social media
• Store layout & design, and much more.
Recent Press Releases
Under Armour’s John Ludlow brings his omni-channel retail experience and insights to the Interactive Customer Experience Association’s advisory board. Alongside other advisory board members, Mr. Ludlow will highlight CX trends and help define the future of customer experience and the ICX Association. Under Armour, a leading retailer and consumer goods brand, has been represented within […]
Digital Signage Today is the world’s premier news and information site dedicated exclusively to the digital signage marketplace.
Kiosk Marketplace is the world’s #1 news site dedicated to the self-service and kiosk industries, with additional focus on mobile payments and digital signage.
The goal of Retail Customer Experience is to support retailers with news and best-practice insight that increase sales and loyalty through an enhanced customer experience.
Vending Times provides news and information for companies providing industrial, institutional and public vending, refreshment, feeding and recreational services.
Executive Summits & Events
Explore many of the technologies available to businesses – retail, hospitality, travel, restaurants, healthcare and more – for engaging customers. Interactive Customer Experience Summit covers the landscape from kiosks to digital signage to mobile and beyond to give attendees insights they can put in action now to deliver outstanding interactive customer experiences.
Self-Service Innovation Summit will examine advances in technology that are empowering businesses to provide products and services when, where and how consumers expect them. The event will cover self-service, kiosk and vending solutions that can be applied in a wide range of settings.