The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate Awards. The awards honor the individuals and organizations that are pacesetters in using technology to elevate the customer experience. 2018 Elevate Award winners included: • ZIVELO — Best ICX Deployment: Restaurant • Reflect Systems — Best ICX Deployment: Retail • Under Armour — […]

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Networld Media Group, producer of the Interactive Customer Experience (ICX) Summit and CONNECT: The Mobile CX Summit, has announced plans to co-locate the two conferences in 2019. They will be held on June 4-6 at the Omni Frisco Hotel in the Dallas-Fort Worth area. “Both of these events are targeted to brands that want to elevate […]

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From a virtual/physical/digital experience at the Super Bowl to an emotion-tracking food truck experience at South by Southwest, the Interactive Customer Experience Association last night honored excellence in interactive customer experience at this year’s Elevate Awards dinner party. The Association’s annual Elevate Awards recognize and honor the individuals and organizations setting the pace in using […]

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The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ headquarters and training facility. The Awards, judged by a panel of industry experts and journalists, were handed out in 10 categories ranging from best […]

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The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to Internet of Things, integration to measuring customer experience and return-on-investment. That latter focus will be the subject of a panel featuring Albert Vita, director, strategy and insights for The Home Depot. The session, […]

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The opportunity to learn from best-in-class CX deployments, insight on the latest of Internet of Things and how best to build the customer experience are just three of nearly a dozen reasons to attend the upcoming ICX Summit. The annual event, taking place June 5-7 in Dallas, draws highly-respected speakers and a robust audience hungry […]

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Digital signage deployers—banks, restaurants, retailers and more—have more options than ever when it comes to using the technology to engage and serve customers. But what is around the bend that should influence their purchasing decisions? Digital Signage Today, the leading source of news and information on digital signage and content, has released its 2013 Digital […]

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The survey, located here, http://www.surveymonkey.com/s/DST_Most_Influential_People_2013, invites readers of the No. 1 source for digital signage-related news and information to nominate individuals who have contributed to the advancement of the industry, either through technical or business innovation or success. Nominees may come from the deployer side or the manufacturing/provider side of the industry. “The survey will […]

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