The BCX Awards honored SF Fire Credit Union, Talkdesk and Chongqing Rural Commercial Bank for innovation in banking. The winners of the 2024 Bank Customer Experience Awards were announced at the Bank Customer Experience Summit, held in Charlotte, North Carolina from Sept. 9 to 11. This year’s winners delivered innovative experiences that transformed the branch experience […]
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The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina. One of the top events at the annual Interactive Customer Experience Summit, taking place this week, is the Elevate Awards, which honor innovators in customer experience technology. The summit is being held in Charlotte, North Carolina, from […]
Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience. There’s one prime fact to know when it comes to sustainability in the retail realm: it’s likely not going to drive any massive sales and it is pretty much a bust […]
Five fledgling concepts will vie for The Perfect Pitch title and a prize on Oct. 14 at the Fast Casual Executive Summit in Denver, Colorado. The Perfect Pitch is a “Shark Tank”-style competition at The Fast Casual Executive Summit in Denver October 13-15. Five fledgling concepts will vie for The Perfect Pitch title, a $3,500 […]
Jason Rusk, SVP of operations for Wonder and a former Red Robin executive, will discuss growth and leadership in the evolving world of fast casual restaurants. As innovation and scale become more important than ever to the success of restaurants, leaders must learn how to lead brands into a new age, said Wonder SVP of Operations Jason […]
Wednesday marks the 3rd annual Pizza Leadership Virtual Summit, and there’s still time to register. Qualified pizza executives and pizzeria owners can register for the event for free. The Pizza Leadership Virtual Summit starts at 11 a.m. on July 31, 2024. The half-day livestream event starts with an opening keynote interview with David McKillips, CEO of […]
Regina DeMars at First National Bank of Omaha and this year’s keynote speaker for the Bank Customer Experience Summit, shared how banks can develop content that works. Content is king. But how should content rule? In order to properly serve customers, banks need a solid content strategy that both retains current customers and brings in […]
Nominations are now being accepted for the Automation & Self-Service Awards (formerly Self-Service Innovation Awards). The awards honor innovators who are leading the way in the advancement of automation and self-service technologies, including vending, kiosks, robotics and AI. Nominations are now being accepted for the Automation & Self-Service Awards (formerly Self-Service Innovation Awards). The Automation & Self-Service […]
L&L Hawaiian and Original ChopShop also received awards for technology deployments. As part of our Fast Casual Top 100 Movers & Shakers gala, which recognized the industry’s top 75 brands and 25 executives Sunday night in Chicago, FastCasual also presented four “special awards” in partnership with four companies focused on helping restaurants grow their businesses via technology […]
Nominations close June 30. At FastCasual, we are passionate about spotlighting up-and-coming brands, which is why we created the Perfect Pitch 10 years ago to allow emerging brands to ask for advice and find investors. We are excited to open nominations for this year’s event, featuring five brands pitching their concepts to attendees of the Fast […]
