The ICX Association has announced finalists in seven awards categories, ranging from retail, restaurant, kiosk, digital signage, omnichannel and emerging tech. The winners will be named during the #ElevateICX virtual symposium on July 15. The Interactive Customer Experience Association has announced finalists in seven categories for its Elevate Awards. Click through the photo gallery to […]

Read more

Executives from Domino’s, Behr Paint, Under Armour, Verizon and White Castle will speak at the Interactive Customer Experience (ICX) Association’s one-day virtual event on July 15. The Interactive Customer Experience (ICX) Association is hosting a one-day virtual event, #ElevateICX, on July 15 sponsored by Acquire. The symposium will explore how innovative brands are using interactive technology […]

Read more

The summit will explore the innovative technological advances that are empowering businesses to provide products and services when, where, and how consumers wish to purchase them. With consumers radically shifting behaviors in a post-pandemic world and retail businesses struggling to rehire workers, demand for self-service automation products and solutions has never been stronger. That is […]

Read more

The ICX Association is extending the entry deadline for its annual Elevate Awards to April 30 and has added a new category for experiences aimed at employees. The Interactive Customer Experience (ICX) Association has announced that it is extending its entry deadline for the annual Elevate Awards to April 30. The Elevate Awards honor the […]

Read more

The winners of the first Self-Service Virtual Innovation Awards were announced yesterday during the Self-Service Innovation Virtual Summit. While COVID-19 has placed a tremendous strain across many industries, those in the self-service kiosk and vending industries have accelerated innovation as a result. This was reflected in the announcement of winners in five categories during the […]

Read more

Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the Self-Service Innovation Summit. The degree to which a customer wants an employee involved varies significantly among industries. Consumers are more comfortable with self-service than ever, but when they’re making a transaction, they need to […]

Read more

The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during a livestream earlier today. The winners are: Best Digital Signage ICX: Reebok ZIG Kinetica Experience, submitted by iGotcha Media. Best Kiosk ICX: Boot Barn RangeFinder, submitted by Elo. Best Mobile ICX: Salesfloor, submitted by Salesfloor. Best Entertainment ICX: The Loop Media Consumer App, submitted by […]

Read more

Networld Media Group announces a new virtual summit focused on innovation and the customer experience in self-service, kiosk and vending solutions. Networld Media Group, publishers of VendingTimes.com and KioskMarketplace.com, announce a new virtual summit called the Self-Service Innovation Virtual Summit. The event will take place December 8-9, 2020. “The Self-Service Innovation Virtual Summit is designed […]

Read more