The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to Internet of Things, integration to measuring customer experience and return-on-investment. That latter focus will be the subject of a panel featuring Albert Vita, director, strategy and insights for The Home Depot. The session, […]

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The survey, located here, http://www.surveymonkey.com/s/Self-service_Industry_Influential_People_2013, invites readers of the No. 1 source of kiosk and self-service news and information to nominate individuals who have contributed to the advancement of the industry, either through technical or business innovation or success. Nominees may come from the deployer side or the manufacturing/provider side of the industry. KioskMarketplace.com covers […]

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The Digital Signage Association and the Self-Service & Kiosk Association have announced plans to merge and form a new organization called the Digital Screenmedia Association (DSA). The Advisory Board of the Digital Signage Association agreed to the merger on April 6. The Self-Service & Kiosk Association Advisory Board voted in favor of merger during its […]

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NetWorld Alliance LLC, and JD Events LLC have announced that JD Events will acquire the trade show assets of NetWorld Alliance. The acquisition is being made for an undisclosed amount of cash and other terms included in a strategic agreement between the two companies. Based in Louisville, KY, NetWorld Alliance is the leading media provider […]

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Every September, carmakers from Detroit, Tokyo and Stuttgart roll out their new cars. Most years, changes are simple tweaks: a wider tail lamp, a bolder grill, maybe a new sound system. But once in a while, a model is completely redone, from tires to roofline. That kind of stem-to-stern makeover is what we’ve given Kiosk […]

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Kiosk magazine, published by Louisville, Ky.-based NetWorld Alliance (which also publishes this Web site), is undergoing a change, and with the new year comes a new name: Self-Service World magazine. “The more we examined the needs of our readers, the more we understood they weren’t looking for kiosks and kiosks only,” writes editor Joseph Grove […]

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kiosks.org association announced today at its annual meeting that it would change its name to the Self-Service & Kiosk Association, effective immediately. The association also announced that the URL for its Web site will change to www.selfservice.org. In conjunction with the name change, the association’s Web site has been updated to reflect the industry’s overall […]

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