The first annual Kiosk Innovation of the Year Award was presented to Frank Olea, CEO of Olea Kiosks, during an awards ceremony at the ICX Summit. Olea Kiosks won the award for its Verona Healthcare Kiosk. The ICX Summit is an annual conference devoted to showcasing the innovative ways technology can be used to create transcendent customer […]

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The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ headquarters and training facility. The Awards, judged by a panel of industry experts and journalists, were handed out in 10 categories ranging from best […]

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Kioskmarketplace.com, the premier site for news and information about the kiosk and self-service industry, has published “The Tipping Point for Self-Service Kiosks in Restaurants.” The special report is sponsored by kiosk manufacturer Frank Mayer & Associates Inc. and can be downloaded here. Self-order kiosks, where customers place and pay for their orders via a touchscreen […]

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The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to Internet of Things, integration to measuring customer experience and return-on-investment. That latter focus will be the subject of a panel featuring Albert Vita, director, strategy and insights for The Home Depot. The session, […]

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The survey, located here, http://www.surveymonkey.com/s/Self-service_Industry_Influential_People_2013, invites readers of the No. 1 source of kiosk and self-service news and information to nominate individuals who have contributed to the advancement of the industry, either through technical or business innovation or success. Nominees may come from the deployer side or the manufacturing/provider side of the industry. KioskMarketplace.com covers […]

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The Digital Signage Association and the Self-Service & Kiosk Association have announced plans to merge and form a new organization called the Digital Screenmedia Association (DSA). The Advisory Board of the Digital Signage Association agreed to the merger on April 6. The Self-Service & Kiosk Association Advisory Board voted in favor of merger during its […]

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NetWorld Alliance LLC, and JD Events LLC have announced that JD Events will acquire the trade show assets of NetWorld Alliance. The acquisition is being made for an undisclosed amount of cash and other terms included in a strategic agreement between the two companies. Based in Louisville, KY, NetWorld Alliance is the leading media provider […]

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Every September, carmakers from Detroit, Tokyo and Stuttgart roll out their new cars. Most years, changes are simple tweaks: a wider tail lamp, a bolder grill, maybe a new sound system. But once in a while, a model is completely redone, from tires to roofline. That kind of stem-to-stern makeover is what we’ve given Kiosk […]

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