The winners of the first Self-Service Virtual Innovation Awards were announced yesterday during the Self-Service Innovation Virtual Summit. While COVID-19 has placed a tremendous strain across many industries, those in the self-service kiosk and vending industries have accelerated innovation as a result. This was reflected in the announcement of winners in five categories during the […]
MARKET FOCUS: Associations
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With 20 years of association management experience, Networld offers its publishing and website experience to associations, foundations and non-profits.
In 2015, Networld launched the Interactive Customer Experience Association. With a focus on promoting excellence in interactive customer experience, the ICX Association helps brands apply technology to the goal of creating transcendent customer experiences.
Networld’s experience with associations also includes past management of the Digital Screenmedia Association, the launch of the ATM Industry Association (ATMIA) as well as the Society for Church Consulting.
Recent Press Releases
Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the Self-Service Innovation Summit. The degree to which a customer wants an employee involved varies significantly among industries. Consumers are more comfortable with self-service than ever, but when they’re making a transaction, they need to […]
Associations We Manage
We are living in a golden age of technology that many of our supplier members are harnessing to revolutionize the customer experience. As customer-facing technology evolves, along with new technology and new markets, the need for keeping pace with industry information is greater than ever before. Despite the name change from the Digital Screenmedia Association to the Interactive Customer Experience Association, the mission is the same– to help brands apply technology to the goal of creating transcendent customer experiences.
The ICX Association is a vital hub that connects users and suppliers in collaborative forums, be they virtual or physical, to understand how seemingly unrelated technologies can be integrated to create experiences so meaningful that customers can’t imagine doing business elsewhere.
Custom Websites for Associations
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