Want to see what has been going on at Networld Media Group? Check out our full listing of Press Releases below.

For interview requests, contact our President & Publisher, Kathy Doyle, at 502.241.7545 ext. 117.

Want to see what has been going on at Networld Media Group? Check out our full listing of Press Releases below.

For interview requests, contact our President & Publisher, Kathy Doyle, at 502.241.7545 ext. 117.

Download our press kit for more information about Networld Media Group.

Kiosks have been around for decades, but a variety of industries are embracing them now more than ever. Brands and retailers are finding that self-service kiosks offer an effective and efficient way to improve the customer experience for a variety of products. Some of those retailers will discuss why they’ve turned to kiosks and how […]

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A host of new technologies — artificial intelligence, computer vision, machine learning and other technologies — offer convenience services operators new tools to improve operational efficiencies as well as the customer experience. While innovation brings new opportunities, identifying what technologies to add and when to introduce them has become more challenging than ever. Operators must […]

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The Self-Service Innovation Awards will be presented on Wednesday, Dec. 15 at 5 p.m. at the Self-Service Innovation Summit. For the third straight year, the Self-Service Innovation Summit will honor products and companies that have excelled in improving the self-service experience. The annual Self-Service Innovation Awards are a highlight of the Summit, which will be Dec. 14-16 […]

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Keeping up with all the new capabilities that technology can offer vending and related services has become one of the biggest challenges for companies active in convenience services. Which of today’s up-and-coming innovations — such as artificial intelligence, computer vision, biometric identity verification, machine learning, virtual reality, augmented reality, cryptocurrency — have proven to boost […]

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S.G. Ellison, president of Diversified Restaurant Group, a Taco Bell and Arby’s franchisee, spoke about how both companies innovate at the #QSRNext event hosted by Networld Media Group and sponsored by Leasecake. Diversified Restaurant Group, a franchisee of 300 Taco Bell restaurants and 29 Arby’s, is among the top innovators for both brands. Helmed by […]

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Glen Ryniewski will present an overview of the self service offerings in the works at Chicago airports during a keynote at the Self-Service Innovation Summit, Dec. 14-16 in Hollywood, Florida. Travelers making connections are usually in a hurry. Which is why Chicago’s O’Hare Airport — one of the busiest airports in the country — is […]

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Ideation Hospitality COO Scott Campanella will join Chef Jose Garces and Ballard Brands CDO Davis Mesa in a keynote panel at the Restaurant Franchising and Innovation Summit being held March 20-22 in Coral Gables. The trio will share how they’ve created a franchise opportunity that addresses the future of the restaurant industry. Although Jose Garces […]

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As e-commerce has increased, more retailers are introducing pickup lockers, and technology providers have introduced a wealth of locker systems to allow retailers to enhance the customer journey. With all the new products on the market, how do retailers decide what systems to invest in? A panel of experts will offer insights for meeting this […]

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The first-ever edition of Food Truck Operator’s free ‘Food Trucks to Watch in 2023’ report offers an insider look at two dozen food truck operations across the U.S. — from how they got rolling to marketing approaches. The first-ever edition of Food Truck Operator’s free “Food Trucks to Watch in 2023” report offers an insider […]

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Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media Group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have created #QSRNext, a one-day virtual event taking place Nov. 9 catering specifically to fast food brands. In a session titled “The Delivery Dilemma,” Neil […]

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To qualify for the list, each brand had to be no more than six years old, have at least one location open and have never appeared on this list in the past or on the annual list of Fast Casual Top 100 Movers & Shakers. Although the fast casual industry is only about 25 years […]

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Following a global contest, five fledgling brands competed for a cash prize and the title of The Perfect Pitch at the Fast Casual Executive Summit on Oct. 10 in Indianapolis, Indiana. The companies’ executives addressed Summit attendees as well as a panel of advisors who offered advice on how to grow their concepts. Advising this year’s contestants […]

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Five years after Amazon Go made headlines, automated stores have become one of the fastest-growing retail channels. However, retailers and restaurants face many challenges in how to utilize this expanding technology, and one size does not fit all. Attendees at the Self-Service Innovation Summit, Dec. 14-16 in Hollywood, Florida, will have an opportunity to learn from […]

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Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media Group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have created #QSRNext, a one-day virtual event taking place Nov. 9 catering specifically to fast food brands. 1Huddle CEO and Founder Sam Caucci joins top restaurant […]

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While cashless payment continues to expand, retail and convenience services industry experts say consumers continue to use cash and do not foresee its demise any time soon. Certain fast growing industry verticals, such as gaming and cannabis dispensaries, rely heavily on cash while the masses of unbanked and underbanked Americans rely exclusively on cash for […]

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Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have created #QSRNext, a one-day virtual event on Nov. 9 catering specifically to fast food brands. Katie Cavuto, the vice president of culinary of Saladworks, […]

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As mobile order-and-pay options expand for consumers, some believe the role of self-serve kiosks may lessen, while others think they are more important than ever. This is just one conundrum that a panel of experts will tackle during “Mobile pay and self-serve kiosks: Partners or competitors?” which is part of the annual Self-Service Innovation Summit, Dec. […]

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Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media Group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have created #QSRNext, a one-day virtual event taking place Nov. 9 catering specifically to fast food brands. Phil Crawford, the man behind CKE’s digital ecosystem, […]

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Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have created #QSRNext, a one-day virtual event on Nov. 9 catering specifically to fast food brands. SG Ellison, president of Diversified Restaurant Group, owner of […]

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Supply chain shortages, third-party delivery battles, labor headaches and evaluating technology are just a few of the conundrums facing QSR operators, and are the topics up for debate during Networld Media Group’s second annual talk show #QSRNext. Co-hosted by yours truly and Leasecake’s Taj Adhav, the show will air from 11 a.m. to 2 p.m. on […]

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Pizza Marketplace’s inaugural Pizza Brands to Watch 2022 report will highlight pizza brands of note. Nominations are open through Sept. 23. Nominations are open for Pizza Marketplace’s “Pizza Brands to Watch 2022,” a special report highlighting up-and-coming pizza concepts and established brands that excel at customer service, innovation and sales. The report will highlight brands […]

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Food Truck Operator’s ‘Top Food Trucks to Watch 2022’ special report will highlight the best, brightest and most innovative food trucks. Foodies, brands and food truck operators are welcome to submit nominations through Sept. 19. Nominations are open for Food Truck Operator‘s inaugural “Top Food Trucks To Watch 2022,” a special report that will highlight the […]

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Leaders will chat about how they are handling labor shortages, supply chain delays and higher food costs during the CEO Roundtable at the annual Fast Casual Executive Summit being held Oct. 9-11. Fast casual brands around the world are facing many of the same issues — labor shortages, supply chain delays and higher food costs […]

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Financial industry leaders will gather at the Bank Customer Experience Summit in Chicago from Aug. 31 to Sept. 1 to hear from thought leaders on the pressing issues in the financial industry. Secure your spot soon, as online registration closes Aug. 26. Banks, ATM providers, fintechs and other financial industry experts will gather at the Bank […]

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FastCasual’s annual “20 Brands To Watch” focuses on 20 brands that are setting trends. Nominations close Aug. 22. Just a few months ago, we celebrated the annual Fast Casual Top 100 Movers & Shakers, which recognizes the industry’s most innovative companies. Now it’s time to honor 20 emerging brands that boast the potential to become major […]

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Execs from Chipotle, Jason’s Deli and Ampex Brands will share their journeys into the world of AI at this year’s Fast Casual Executive Summit, being held Oct. 9-11 in Indianapolis. Few will argue the restaurant industry is embracing AI. In fact, one recent report revealed 50% of those polled were planning to implement the technology in the […]

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Self-service banking will be a major topic at the upcoming Bank Customer Experience Summit, being held in Chicago from Aug. 31 to Sept 1. In fact, an entire panel, entitled “Self-service Strategies for Success,” will address the technology in detail. Self-service banking will be a major topic at the upcoming Bank Customer Experience Summit, being held […]

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The awards are an important part of the Self-Service Innovation Summit, which runs from Dec. 14-16 at The Diplomat Beach Resort in Hollywood, Florida. Businesses and individuals that use self-service technology have an opportunity to nominate innovations they consider to be game changers for the annual Self-Service Innovation Awards, to be presented at the third annual Self-Service […]

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The Early Bird Deadline ends Friday. Consumer demand for a seamless digital experience contnues to see rapid growth, ushering in an era in the fast casual restaurant landscape that values convenience and loyalty. Companies are looking beyond traditional channels, leveraging technology and innovation more than ever to cater to the next-generation guest, and it’s a […]

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Networld Media Group President and Publisher Kathy Doyle has appointed Alicia Lavay to executive director of the company’s Interactive Customer Experience Association. Lavay is the former president and publisher of Vending Times and currently serves as the company’s brand director. As a seasoned executive and business owner, Lavay brings more than 35 years of strong […]

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Financial institutions often ask whether they can get a good return on investment from branches. However, one key issue is that banks may not be measuring what is really important: return on customer experience. A panel, “The Importance of Measuring What Matters,” at the upcoming Bank Customer Experience Summit, tackles the issue head on. In […]

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The deadline to nominate an innovative banking solution for the Bank Customer Experience Summit Awards has been extended to June 17. The summit will take place in Chicago from Aug. 31 to Sept. 1. The awards segment will honor innovative solutions, financial institutions and innovators in the finance space. Categories include: Best branch experience. Best ATM/self-service [...]

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Taylor Bloom and Sydney Lesko, both with Pacers Sports & Entertainment, kicked off a full-day of sessions at the Interactive Customer Experience Summit with “How the Indiana Pacers Scored Big with Automation and Data-Driven Decision-Making” on June 2 at the Hilton Easton hotel in Columbus, Ohio. Attending NBA games in the 21st Century is more […]

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The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the Summit sponsors. Attendees at the Interactive Customer Experience Summit in Columbus, Ohio last week gained a wealth of technology insights as they made their way to educational sessions addressing a range […]

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“Get your house in order.” That was Andrew Laudato’s opening message at the Interactive Customer Experience Summit Wednesday at the Hilton at Easton hotel in Columbus, Ohio. Laudato, EVP and COO of The Vitamin Shoppe, provided the opening keynote, ‘Fostering Innovation: How to Create an Environment Where Innovation Thrives.’ When thinking about innovation, Andrew Laudato […]

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ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio. Top performers in the expanding interactive customer experience space were honored Wednesday as the Interactive Customer Experience Association presented its annual Elevate Awards during ICX Summit at the Hilton Columbus at Easton in Columbus, Ohio. Presenting the awards were […]

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ICXA honored Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio. Restaurants leveraging state-of-the-art customer experience technology grabbed several honors during the Elevate Awards presentation at the Interactive Customer Experience Association Summit Wednesday at the Hilton Columbus at Easton in Columbus, Ohio. Presenting the awards were Morgan Petty, ICXA executive director, […]

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