Want to see what has been going on at Networld Media Group? Check out our full listing of Press Releases below.

For interview requests, contact our CEO, Kathy Doyle, at 502.241.7545 ext. 117.

Want to see what has been going on at Networld Media Group? Check out our full listing of Press Releases below.

For interview requests, contact our President & Publisher, Kathy Doyle, at 502.241.7545 ext. 117.

Download our press kit for more information about Networld Media Group.

Elliot Maras, the editor of Vending Times and Kiosk Marketplace will retire Feb. 26. He plans to work on creative writing and travel in his retirement. Elliot Maras, editor of Vending Times and Kiosk Marketplace, is retiring effective Feb. 26. Maras has headed the editorial content for the sites since 2016. Vending Times and Kiosk […]

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Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive Customer Experience and Bank Customer Experience Advisory Council. This council will gather bankers, retailers, restaurant and hospitality executives to provide insights and guidance for the upcoming jointly held Interactive Customer Experience Summit and Bank Customer Experience Summit from […]

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Los Angeles-based Dave’s Hot Chicken and Sweetgreen, Chicago’s Wow Bao and BurgerFi, headquartered in Florida, may seem to lack commonalities, but they share one major distinction. They’ve taken the No. 1 spot over the past few years on FastCasual’s list of Top 100 Movers & Shakers. Dave’s was the 2023 champion, Wow Bao made history as the first brand to take the title […]

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The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Innovation took center stage during the Automation & Self-Service Awards presentations at the Loews Coral Gables in Miami Tuesday night. The awards are a highlight of the Self-Service Innovation Summit being held through Wednesday. […]

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Mike Abecassis, founder and CEO at GameTime & General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring the history of self-service and principles for success, as well as trends and predictions. How can a remote hotel in the Swiss Alps in the 90’s teach modern vendors how to surprise and […]

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The winners will be honored during an awards presentation at 5 p.m. EST on Dec. 5., when the Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. One purpose of the Self-Service Innovation Summit Dec. 4-6 is to recognize the products that are contributing […]

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Attendees at the Self-Service Innovation Summit next month in Miami will get an inside view of how the global technology player maintains its service delivery standards during a keynote presentation, “User Experience Determines Success: How to Achieve it with AI and a Trusted Partner.” People from all walks of life enjoy customizing and printing pictures […]

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Nominations are now open for the 2024 Top Food Trucks to Watch report. This second annual report will honor food trucks with innovative concepts, menus, equipment and marketing/social media presence. You can nominate your food truck by providing the name of the truck and founder(s), number of trucks and its area of operation. Click here to nominate your food […]

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Next month, Neil Thompson of HMSHost will share his insights about what future innovations are in store for airports during a keynote presentation at the Self-Service Innovation Summit Dec. 4-6 in Miami. Some of the most stressful moments a consumer experiences take place at the airport, with flights and circumstances often changing. Hence, it’s no […]

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The Restaurant Franchising and Innovation Summit, produced by Networld Media Group, will host its eighth annual event there in Kansas City, March 24-26. The early bird deadline ends Nov. 17. If you’ve not heard, Kansas City is the place to be these days. Just ask the world’s most famous woman, Taylor Swift, and her Super […]

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Mike Abecassis, owner of GameTime and General Vending, will deliver the opening keynote at the Self-Service Innovation Summit at the Loews Coral Gables on Dec. 4. The family entertainment business took a hit during COVID-19, but the industry is back on a growth track as consumers are shifting from playing videos games at home and […]

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Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9. Following a global contest, three fledgling brands competed for a cash prize and the title of The Perfect Pitch winner at the Fast Casual Executive Summit on Oct. 9 in Louisville, Kentucky. Executives from the three companies addressed […]

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Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 8. Innovation, at its root, is the backbone of growth. That was the takeaway from the keynote address from Nathan Lester, senior director, drive-thru […]

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The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina. Leading customer experience innovators were honored Tuesday at the 2023 Elevate Awards presentation during the Interactive Customer Experience Summit in Charlotte, North Carolina. Presenting the five awards were Alicia Lavay, executive director at the ICX Association, […]

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Early bird registration for the Self-Service Innovation Summit ends next Friday, the same day nominations are due for the Automation & Self-Service Awards. Early bird registration for the Self-Service Innovation Summit is less than two weeks away — Friday, Sept. 22. The summit, being held Dec. 4 to 6 at the Loews Coral Gables, Florida, offers decision […]

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Founders of Haven Hot Chicken, Mahana Fresh, Pizzawala, Pucci Brothers Fresh Italian and Sankranti Indian Kitchen will take the stage on Oct. 9 to pitch their concepts to FCES attendees. Following a global contest, five concepts have been selected to participate in The Perfect Pitch, FastCasual’s “nicer” version of “Shark Tank,” where restaurant founders try […]

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The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping experiences. Nomination deadline is Sept. 15. Given the increasing number of innovators when it comes to the retail customer experience, RetailCustomerExperience is creating a report, 2024 Retail Customer Experience Top 50, to highlight […]

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Networld Media Group, which owns a number of B2B websites in the restaurant, technology and retail spaces, has launched its first consumer website, Rewards That Matter, along with associated social media accounts on Facebook and Instagram. The site launched on August 3, 2023. Rewards That Matter brings awareness to consumers of the hundreds of loyalty programs available across markets […]

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This September’s Interactive Customer Experience Summit will feature live tours across leading business locations in Charlotte, North Carolina, according to a statement from event organizer Cherryh Cansler. “The tours are a great way for our attendees to see some of the latest CX technologies in use,” Cansler, who serves as VP, events, for ICXA parent company Networld […]

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The annual Summit has gained a following as a global brainstorming session for everyone and everything having to do with self-service technology. If you’re excited about all the innovation taking place in self service and you want to be on the “leading edge,” don’t miss the Self-Service Innovation Summit, Dec. 4-6 in Miami. Now in its […]

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Dave Wurm has been named chief sales officer for Networld Media Group, a B2B and B2C publisher of websites based in Louisville, Kentucky, according to a press release. Wurm has more than 33 years of experience in the advertising world. Prior to joining Networld Media Group, Wurm spent time at American City Business Journals — […]

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The Pizza Leadership Virtual Summit, hosted by Pizza Marketplace and PDQ Signature Systems, offers pizzeria owners and operators learning opportunities from the industry’s biggest names. Networld Media Group and Pizzamarketplace.com will host the Pizza Leadership Virtual Summit on July 26. The event is free for qualified pizzeria owners and operators and is sponsored by PDQ Signature Systems. […]

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Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service Innovation Summit Dec. 4-6 in Miami. Nominations are now being accepted for the Automation & Self-Service Awards, formerly the Self-Service Innovation Awards, the official awards of the Self-Service Innovation Summit and AutomationAndSelfService.com. The awards honor innovators […]

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Daniel Brown has joined the ICX Board of Directors, according to an announcement from Networld Media Group CEO, Kathy Doyle. Brown is the editor of Digital Signage Today, a contributing editor for automationandselfservice.com, and an accomplished writer and multimedia content producer covering technology and business. With work appearing in a range of publications, he is the author […]

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Idris Stover, Shake Shack’s director of diversity, equity, inclusion and culture, and Nathan Lester, senior director of drive-thru innovation at Scooter’s Coffee, are keynoting this year’s summit being held Oct. 8-10 in Louisville, Kentucky. Digital innovation and labor shortages are two of the most top-of-mind issues in the restaurant industry, which is why the annual Fast […]

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The ICXA Retail Peer Group offers retail leaders a rare chance to share insight and talk retail customer experience issues, trends and challenges. This spring marks three years from COVID-19 hitting hard in the U.S., shuttering retail stores and spurring retailers and brands full force into digital channel strategy. Yet while consumers are fully back […]

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Mark the date — Sept. 11-13, 2023 — to network with peers, learn about retail innovations and get a firsthand look at the latest technologies driving customer experience in the retail environment. The ICX Association’s annual official event, the Interactive Customer Experience Summit, presents a multitude of opportunities for brands, retailers and tech partners to network, […]

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South Carolina-based Groucho’s Deli, which was founded in 1941 and is still family-owned, is the winner of FastCasual’s inaugural Excellence in Guest Experience award. The award was presented in partnership with Ovation, a restaurant guest feedback platform Zack Oates, founder of Ovation, presented the award Sunday night during the Fast Casual Top 100 Movers & Shakers […]

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Mod Pizza and Five Guys took home honorable mention for their food safety efforts. Chipotle is the 2023 winner of FastCasual’s Excellence in Food Safety Award, which honors restaurants going the extra mile to protect their customers and employees by providing outstanding food safety. Ryan Dittoe, Chipotle’s director of restaurant food safety and quality assurance, accepted […]

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As part of its commitment to spotlighting up-and-coming fast casual brands, FastCasual is hosting its ninth annual Perfect Pitch contest Oct. 8 and is accepting nominations until June 30, said FastCasual Editor Cherryh Cansler. (Nominate your brand here.) “We’ll choose five brands to pitch their concepts to potential investors and franchisees during our annual Fast […]

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Mark Stutzman, chief technology officer of AREA15 in Las Vegas, will speak on ‘Leveraging Data to Improve the Customer Experience and Journey’ at the Interactive Customer Experience Summit on Sept. 12, 2023 in Charlotte. Stutzman explains the technique and power of crafting experiences for AREA15 visitors. It’s no surprise that the entertainment industry has taken […]

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New site will examine technologies for businesses and consumers that sell and or tap automation to increase productivity and enhance the customer experience. Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news, research and analysis of technology that is transforming the […]

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“Sometimes when I consider what tremendous consequences come from little things, I am tempted to think there are no little things.” — Bruce Barton. Elevate Awards winners will be announced and celebrated during a ceremony held September 11-13, 2023, in Charlotte, NC, at the seventh annual ICX Summit , the official event of the Interactive Customer Experience (ICX) Association. […]

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The survey for the 2023 ATM & Self-Service Software Trends report is now up. This is the 16th year for the report, which is sponsored by KAL ATM Software. Five financial institution participants will be selected to receive a free pass to the upcoming Bank Customer Experience Summit, held in Charlotte, North Carolina from Sept. 12 to 13. The […]

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The Bank Customer Experience Summit will analyze the cutting edge of customer and banking trends and will be held in tandem with the Interactive Customer Experience Summit in Charlotte, North Carolina from Sept. 11 to 13. The Bank Customer Experience Summit this year will analyze the cutting edge of customer and banking trends and will be held […]

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The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit. The Interactive Customer Experience Summit will celebrate its seventh year at this year’s event taking place Sept. 11-13 in Charlotte, North Carolina. The summit brings together B2C brands to learn from industry leaders, network […]

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The Top 100 list recognizes 25 executives and 75 brands in a variety of categories, including Top Menu Innovators, Top Tech Innovators, Top Growth Brands, Top Emerging Brands and Top Executives. Five brands and one executive led Pizza Marketplace’s first list of Top 100 Movers & Shakers, revealed Tuesday during an awards dinner party in Las Vegas. […]

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In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations. Seven more locations have been sold. Strategic partnerships between restaurant brands and hospitality groups can result in success. That’s the thought process behind the keynote address at the Restaurant Franchising and Innovation Summit in […]

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Seattle-based Dué Cucina, a fast casual Italian brand that competed in the 2019 Perfect Pitch at the Fast Casual Executive Summit, has landed a $2.5 million investment from Mac Haik Restaurant Group, a Houston-based restaurant investment company, according to a company press release. The funding, which allows Dué Cucina to open three locations in Texas within the next […]

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Attendees will become mini experts in all-things NFT, digital innovation, fixing the labor shortages and meeting food insecurity needs. Speakers include Blaine Hurst, former Panera CEO, and Bryce Fluellen, executive director of Everytable. What if you could become a mini expert in all-things NFT, digital innovation, fixing the labor shortage and meeting food insecurity needs? […]

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Big Chicken’s Sam Stanovich, Dog Haus’ CJ Ramirez and Ovation CEO Zack Oates will help attendees evaluate their customer experiences and provide dozens of strategies to improve them, during the Restaurant Franchising and Innovation Summit, March 20-22 in Coral Gables, Florida. Early bird pricing ends Feb. 10. For hundreds of years the restaurant guest experience […]

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Nominations close Feb. 28. Wingstop was the winner of the 2022 Excellence in Food Safety award, and past winners have included Panda Express, Chipotle and Fazoli’s. As part of the 2023 FastCasual Top 100 Movers & Shakers list, FastCasual and Steritech, a provider of food safety assessments, will honor one brand with the fifth annual Excellence in Food […]

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