Want to see what has been going on at Networld Media Group? Check out our full listing of Press Releases below.

For interview requests, contact our President & Publisher, Kathy Doyle, at 502.241.7545 ext. 117.

Want to see what has been going on at Networld Media Group? Check out our full listing of Press Releases below.

For interview requests, contact our President & Publisher, Kathy Doyle, at 502.241.7545 ext. 117.

Download our press kit for more information about Networld Media Group.

The ICX Association has announced finalists in seven awards categories, ranging from retail, restaurant, kiosk, digital signage, omnichannel and emerging tech. The winners will be named during the #ElevateICX virtual symposium on July 15. The Interactive Customer Experience Association has announced finalists in seven categories for its Elevate Awards. Click through the photo gallery to […]

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Executives from Domino’s, Behr Paint, Under Armour, Verizon and White Castle will speak at the Interactive Customer Experience (ICX) Association’s one-day virtual event on July 15. The Interactive Customer Experience (ICX) Association is hosting a one-day virtual event, #ElevateICX, on July 15 sponsored by Acquire. The symposium will explore how innovative brands are using interactive technology […]

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In hopes of discovering up-and-coming fast casual brands, Fast Casual is hosting its seventh annual Perfect Pitch contest Oct. 4 and is accepting nominations until June 31, said Fast Casual Editor Cherryh Cansler.” The online magazine will choose five brands to pitch their concepts to potential investors and franchisees during the Fast Casual Executive Summit, Oct. 3-5 in […]

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Early bird pricing ends today for the annual Restaurant Franchising and Innovation Summit taking place this year Aug. 10-12, in Atlanta. Early bird pricing ends today for the annual Restaurant Franchising and Innovation Summit taking place this year Aug. 10-12, in Atlanta, according to Cherryh Cansler, the company’s vice president of editorial and FastCasual editor. The […]

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Entries for the Bank Customer Experience Award are now open. Financial institutions and fintechs can submit entries for unique and innovative solutions. Entries will be accepted through June 11 and winners will be presented with a trophy and dinner party at an awards ceremony at the Bank Customer Experience Summit on Sept. 14. The four […]

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Panda Express, which has over 2,000 locations, is the winner of the 2021 Excellence in Food Safety Award, presented Wednesday by FastCasual.com and Steritech. In its third year, the award celebrates organizations that have fully committed to ensuring food safety, said Steritech President Doug Sutton. “You don’t get to be the largest Chinese fast casual […]

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The summit will explore the innovative technological advances that are empowering businesses to provide products and services when, where, and how consumers wish to purchase them. With consumers radically shifting behaviors in a post-pandemic world and retail businesses struggling to rehire workers, demand for self-service automation products and solutions has never been stronger. That is […]

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The ICX Association is extending the entry deadline for its annual Elevate Awards to April 30 and has added a new category for experiences aimed at employees. The Interactive Customer Experience (ICX) Association has announced that it is extending its entry deadline for the annual Elevate Awards to April 30. The Elevate Awards honor the […]

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Networld Media Group, the parent company of FastCasual, has postponed the Restaurant Franchising and Innovation Summit to Aug. 10-12, according to Cherryh Cansler, the company’s vice president of editorial and FastCasual editor. The original plan was to host the event May 4-6 in Atlanta, but a slower-than-expected vaccination distribution rate has delayed the event for safety […]

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The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology project your company worked on that was completed in 2020 is eligible for nomination. It’s that time of year again…time to prepare your entries for our annual Elevate Awards! The ICX Association […]

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The winners of the first Self-Service Virtual Innovation Awards were announced yesterday during the Self-Service Innovation Virtual Summit. While COVID-19 has placed a tremendous strain across many industries, those in the self-service kiosk and vending industries have accelerated innovation as a result. This was reflected in the announcement of winners in five categories during the […]

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Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the Self-Service Innovation Summit. The degree to which a customer wants an employee involved varies significantly among industries. Consumers are more comfortable with self-service than ever, but when they’re making a transaction, they need to […]

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Louisville, Kentucky-based Biscuit Belly took the top honor during the Fast Casual Executive Summit ‘Perfect Pitch’ competition, beating out three other finalists. The contest is all about helping innovative brands and concepts get off the ground. For the second consecutive year, the winner of the Fast Casual Perfect Pitch competition, a concept contest held during the annual […]

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In the opening keynote at this week’s Fast Casual Executive Summit, Scott Boatwright, Chipotle Mexican Grill’s chief restaurant officer, shared insight on the fast casual brand’s strategy relating to customer experience, team member experience and why being relevant is critical to success. In Richmond, Virginia there is a Chipotle Mexican Grill Inc. employee who exemplifies […]

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The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during a livestream earlier today. The winners are: Best Digital Signage ICX: Reebok ZIG Kinetica Experience, submitted by iGotcha Media. Best Kiosk ICX: Boot Barn RangeFinder, submitted by Elo. Best Mobile ICX: Salesfloor, submitted by Salesfloor. Best Entertainment ICX: The Loop Media Consumer App, submitted by […]

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Meet the five up-and-coming fast casual brands vying to win the 2020 Perfect Pitch during the virtual Fast Casual Executive Summit Oct. 20-21. After sifting through nearly 50 nominations from fast casual brands around the world, FastCasual has selected entrepreneurs of five brands to pitch their brands to not only the attendees of this year’s […]

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Networld Media Group announces a new virtual summit focused on innovation and the customer experience in self-service, kiosk and vending solutions. Networld Media Group, publishers of VendingTimes.com and KioskMarketplace.com, announce a new virtual summit called the Self-Service Innovation Virtual Summit. The event will take place December 8-9, 2020. “The Self-Service Innovation Virtual Summit is designed […]

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Networld Media Group, a leading business-to-business (B2B) media communications company, has announced the acquisition of Vending Times, a leading publisher in the self-service vending space. Networld Media Group announced the acquisition of Vending Times, a leading media publisher in the self-service vending space. The Vending Times website boasts more than 15,000 qualified, opt-in subscribers and provides original […]

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Louisville, Kentucky brand, Royals Hot Chicken managed to burn up the competition as the winner of this year’s Perfect Pitch — the first in the Fast Casual Executive Summit’s history to not only feature a $5,000 prize, but a hefty half-dozen emerging brands. When it comes to chicken, Louisville, Kentucky — a.k.a. that string-tie-wearing white-haired […]

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Karen Kelley, chief restaurant operations officer of Panera, will deliver a keynote on how important innovation is for Panera as well as how other restaurant brands can implement similar strategies at Networld Media Group’s annual Fast Casual Executive Summit in Austin. Panera Bread knows a thing or two about innovation. After all, it was the […]

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Networld Media Group presented the Bank Customer Experience Awards honoring five innovators for branch, ATM and mobile experiences; the ceremony was held as part of the Bank Customer Experience Summit. Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented five awards on the evening of Tuesday, Sept. 24, during […]

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Six operators will pitch their concepts Oct. 15 to attendees and a panel of advisers at Networld Media Group’s annual Fast Casual Executive Summit in Austin. Six concepts, three advisers, 500 colleagues. That’s the recipe for the 2019 Perfect Pitch, a contest held at the  Fast Casual Executive Summit in October in Austin. After sifting through […]

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The Networld Media Group event will examine how innovative financial institutions are enabling customers to bank when, where and how they want. Executives from Chase and HSBC will keynote the 4th annual Bank Customer Experience (BCX) Summit on Sept. 23-25 in Chicago. In their keynote presentations, Jeremy K. Balkin, Head of Innovation at HSBC, and […]

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The ICX Association recognized the agencies, technology suppliers and brands changing the face of the customer experience with its annual Elevate Awards at the opening night of this year’s ICX Summit. Interactive customer experience technology is changing the face of brand-consumer interactions across the full spectrum of customer verticals. Online tools help shoppers design, order […]

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FastCasual.com has named Wao Bao as the top brand in its annual list of Fast Casual Top 100 Movers & Shakers, recognizing the industry’s most innovative brands; Five Guys honored with Fast Casual Excellence in Food Safety Award. Wow Bao is this year’s Fast Casual Top 100 Mover & Shakers, and the fact that a […]

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Networld Media Group is now accepting entries for the annual Bank Customer Experience Awards competition through June 14. The Bank Customer Experience Awards honor financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience in four categories: Best Branch Experience Best ATM/Self-Service Experience Best Mobile/Online Experience (financial institution) Best Mobile/Online […]

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Networld Media Group’s Interactive Customer Experience (ICX) Summit and CONNECT: The Mobile CX Summit will be co-located in Dallas on June 4-6. Networld Media Group, has announced the addition of three keynote speakers to the agenda of the Interactive Customer Experience (ICX) Summit and CONNECT: The Mobile CX Summit, to be held at the Omni […]

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Networld Media Group’s fast casual restaurant industry news and information site is featuring 27 of the industry’s most innovative and successful female leaders in its annual interview series. To celebrate International Women’s Day on March 8, FastCasual.com has released its third annual “Women in the Lead” series featuring interviews with 27 of the restaurant industry’s […]

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Networld Media Group’s annual Restaurant Franchising & Innovation Summit, March 11-13 in Louisville, includes restaurant executive panels that will focus on the topics most relevant to today’s franchise owners. Customers are high-maintenance these days; they expect affordable, yet high-quality food and super quick service in an upscale, trendy environment. Easier said than done, which is […]

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Networld Media Group’s annual conference brings restaurant chain executives together for three days of networking and educational sessions on how to leverage innovation to power franchise growth. Louisville-based Networld Media Group will hold its fourth annual Restaurant Franchising & Innovation Summit at the Omni Louisville Hotel on March 11-13. Networld is the publisher of several online […]

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Annual awards honor the individuals and organizations that are pacesetters in using technology to elevate the customer experience. Winners to be announced at ICX Summit in June. The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate Awards. The awards honor the individuals and organizations that are pacesetters in using technology […]

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Six finalists will be chosen to pitch their restaurant concepts in front of an audience and a panel of experts during the 2019 Fast Casual Executive Summit on Oct. 15 in Austin, Texas. Brands must nominate themselves by June 14. To celebrate its fifth anniversary of “The Perfect Pitch,” the  Fast Casual Executive Summit is […]

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The two conferences focused on helping brands elevate the customer experience will be held concurrently at the Omni Frisco Hotel near Dallas on June 4-6. Networld Media Group, producer of the Interactive Customer Experience (ICX) Summit and CONNECT: The Mobile CX Summit, has announced plans to co-locate the two conferences in 2019. They will be held […]

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Ryan Smolkin, founder and CEO of Smoke’s Poutinerie, will deliver the opening keynote at the 2019 Restaurant Franchising and Innovation Summit. One only has to peruse the menu at Smokes Poutinerie to understand the passion behind the 150-location fast casual brand. Or they could simply meet founder Ryan Smolkin who is not hard to miss […]

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Executives from Chipotle, Jersey Mike’s, Holler & Dash and Rise Biscuits Donuts will share their training strategies during the Fast Casual Executive Summit, Oct. 7-9 in Seattle. Brands like Chipotle and Jersey Mike’s resonate well with customers for a variety of reasons, but one thing they share is a passion for training and seeking out […]

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Networld Media Group presented the Bank Customer Experience Tech Awards honoring four innovators for branch, ATM and mobile experiences; the ceremony was held on Sept. 13 as part of the Bank Customer Experience Summit. Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented four awards on the evening of […]

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GoPoké, Salads UP and Sugapeach Chicken & Fish Fry will compete in the annual Perfect Pitch competition during the Fast Casual Executive Summit, Oct. 7-9 in Seattle. Take three unique start-up restaurant concepts, add in four passionate leaders, and top it off with three industry insiders serving as advisers, and you have the recipe for […]

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Susie Fogelson, the driving force behind the Food Network and Cooking Channel brands for 15 years, is hosting the session, “How to Execute Winning Marketing Campaigns” at The Fast Casual Executive Summit, Oct. 7-9 in Seattle. Well-executed marketing campaigns are critical to how customers experience any brand, and the first step is to simplify the […]

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RetailCustomerExperience.com has released its annual Top 100 report recognizing the industry leaders of customer experience. The free report, sponsored by ReviewPush, is now available for download. Retail Customer Experience’s 2018 Top 100 report, which highlights top online, brick-and-mortar and omnichannel players, offers compelling insight on what retailers are doing (whether online only, brick-and-mortar or omnichannel) […]

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Current CEO of UK-based Chozen Noodle will discuss what it takes to succeed in the franchising world. Steering the ship of a thriving franchising business is quite a challenge, but Matthew Kirby has prevailed more than once. The entrepreneur, who created Mongolian Barbecue U.K. and co-founded BD’s Mongolian BBQ in the 1990s in the U.S., […]

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The ICX Association’s 2018 Elevate Awards were handed out in 12 categories; Top awards went to Panera Bread—ICX Influencer of the Year and Sleep Number—ICX Deployment of the Year. From a virtual/physical/digital experience at the Super Bowl to an emotion-tracking food truck experience at South by Southwest, the Interactive Customer Experience Association last night honored […]

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BOOM! Creative to serve tactical marketing needs of clients both large and small Networld Media Group, a Louisville-based B2B publisher and events organizer, has announced the launch of a new creative agency called BOOM! Creative. BOOM! Creative will offer design and content creation in the following areas: Digital Creative • Email Design and Copy • […]

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Leaders of three up-and-coming brands will try to convince judges and attendees of the Restaurant Franchising and Innovation Summit in London that their concept is ripe for franchising. Franchises are growing at a staggering pace around the world with the IFA predicting that they’ll increase nearly 2 percent this year to hit 759,000. Franchise employment […]

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