Want to see what has been going on at Networld Media Group? Check out our full listing of Press Releases below.

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To paraphrase economist Rudi Dornbusch in a 1997 interview on the PBS show, Frontline, “[Change] takes a much longer time coming than you think, and then it happens much faster than you would have thought.” That’s an observation that will resonate with countless banking executives today who are feeling pressure to compete with financial startups […]

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Brazilian, Caribbean and American cuisine will take center stage Oct. 24, in Nashville, when owners of three up-and-coming brands compete in FastCasual’s Perfect Pitch competition. Taking place during the Fast Casual Executive Summit, this year’s contest will allow the owners of Brazilian Bowl out of Lakeview, Illinois; Toronto’s Street Shak Caribbean Kitchen and Capitol Melts, […]

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David Kepron, Vice President of Global Design Strategies for Marriott International, will share his insights on the pervasiveness of digital media and how its integration to consumers’ lives is influencing the structure of their brains as well as the physical environment. Kepron will be the closing keynote speaker at the upcoming CONNECT: The Mobile CX […]

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As the retail and restaurant sectors continues to change, now is a good time for companies to further explore areas that might help them with their bottom lines. The fourth annual CONNECT: The Mobile CX Summit, presented by Networld Media Group, will take place Aug. 21-23 at the Sofitel Philadelphia, right in the heart of […]

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The first annual Kiosk Innovation of the Year Award was presented to Frank Olea, CEO of Olea Kiosks, during an awards ceremony at the ICX Summit. Olea Kiosks won the award for its Verona Healthcare Kiosk. The ICX Summit is an annual conference devoted to showcasing the innovative ways technology can be used to create transcendent customer […]

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The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ headquarters and training facility. The Awards, judged by a panel of industry experts and journalists, were handed out in 10 categories ranging from best […]

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Blaze Pizza is on a hot streak. The 5-year-old Pasadena, California-based brand has grown from two units doing $3 million into 175 locations reporting $185 million in system-wide sales. It opened 70 units in 2016, is on target to open 80 by the end of the year, and CEO and President Jim Mizes expects to […]

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The future of robots in the kitchen, controlling the supply chain, knowing when, where and how to grow and exploring industry trends are just a few topics restaurant executives from around the world will discuss at the Restaurant Franchising & Innovation Summit, being held 18-20 July in London. “Our agenda is packed full of c-level […]

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Kioskmarketplace.com, the premier site for news and information about the kiosk and self-service industry, has published “The Tipping Point for Self-Service Kiosks in Restaurants.” The special report is sponsored by kiosk manufacturer Frank Mayer & Associates Inc. and can be downloaded here. Self-order kiosks, where customers place and pay for their orders via a touchscreen […]

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The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to Internet of Things, integration to measuring customer experience and return-on-investment. That latter focus will be the subject of a panel featuring Albert Vita, director, strategy and insights for The Home Depot. The session, […]

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Networld Media Group, publisher of restaurant industry news sites FastCasual.com, QSRweb.com and PizzaMarketplace.com, announced the launch of its newest web property, FoodTruckOperator.com. The site launched on April 1. The new site covers the business management needs of the growing food truck industry. Geared toward owners and operators, story topics include industry trends and news as […]

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Although serving healthy, high-quality cuisine in a fast-food setting is table stakes these days at most fast casual concepts, it was a pretty risky way to do business in 2004, when John Vincent and Henry Dimbleby launched LEON, a quick-service brand based in the U.K. “We were working long hours and eating fast food, which […]

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In the past year, financial institutions and technology providers have invested more than $1 billion in blockchain technology, a distributed ledger data structure that promises to transform financial services, among many other industries. The technology offers application in sectors that include health care, government, supply chain and transportation, telecommunications, utilities, and more. “The popularity of […]

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The opportunity to learn from best-in-class CX deployments, insight on the latest of Internet of Things and how best to build the customer experience are just three of nearly a dozen reasons to attend the upcoming ICX Summit. The annual event, taking place June 5-7 in Dallas, draws highly-respected speakers and a robust audience hungry […]

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The Interactive Customer Experience (ICX) Association today launched a new website redesign and new logo aimed at better reflecting the Association’s focus and growth. The new website unveils a new color scheme and a new logo for the Association, both more closely aligned with the branding of the partnered ICX Summit. “We wanted to create a […]

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Franchising is one of the fastest ways to grow a restaurant brand, but it’s no easy task. To help operators avoid common pitfalls and to learn about the new technology now available to help restaurateurs succeed, Networld Media Group is hosting two events focusing on franchise growth and innovation. The Restaurant Franchising & Innovation Summit […]

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The Interactive Customer Experience (ICX) Association each year works to honor the individuals and organizations setting the pace in using technology to elevate the customer experience with its annual Elevate Awards. The awards, handed out at the Association’s annual ICX Summit in Dallas, recognize excellence in ICX content at the point of wait and point of sale, […]

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FastCasual.com is taking nominations for its annual list of Top 100 Movers & Shakers, which honors the brands and executives leading the fast casual restaurant industry, said Cherryh Cansler, director of editorial for Networld Media Group, the parent company of FastCasual. “This ‘who’s hot list’ recognizes growth and sales accomplishments but also honors trendsetters and […]

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Customers are well-informed and more demanding than ever, which is why so many brands rely on a variety of technologies to meet their needs. Moe’s Southwest Grill is no exception. “(Guests) want (food) clean, customized and convenient without sacrificing an experience that they value over just the food,” said Bruce Schroder, president of Moe’s Southwest […]

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The Interactive Customer Experience Association has released a new customer experience database and map that shows where the best in-venue experiences are located around the globe. “Probably the No. 1 thing our end-user members have been asking for is a compendium of great customer experience examples,” said Christopher Hall, the managing director of the Association. […]

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Today's most successful restaurant brands are venturing beyond their home countries. In fact, the trend is so hot that food service franchises took 19 spots on Entrepreneur's 2016 list of Top 50 global franchises, which is one reason the Restaurant Franchising & Innovation Summit is making its European debut, July 18-20, 2017 at London's Grange City Hotel. [...]

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Which Wich Superior Sandwiches founder Jeff Sinelli will headline the annual Restaurant Franchising & Innovation Summit, March 28–30, 2017, in Dallas. The chief vibe officer of the 500-unit chain best known for its customizable sandwiches, creative ordering system and personalized sandwich bag, will discuss his take on entrepreneurship and taking risks. "Jeff will share with [...]

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Restaurants face a variety of challenges when it comes to operations management, but few are as important as implementing solid kitchen systems, said Rick Caron, SVP of Innovation at Manitowoc Foodservice, who will discuss proper kitchen design and technology at the Restaurant Franchising & Innovation Summit, March 29-31 at The Highland Dallas. In his presentation, […]

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Several of the restaurant industry’s heaviest hitters have agreed to share tips and business practices at this year’s Restaurant Franchising & Innovation Summit, slated for March 29-31 in Dallas. “We had already booked some of the industry’s top leaders to speak, including Dairy Queen’s EVP of marketing and Fazoli’s CEO, but we’ve also just confirmed […]

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The report “Digital Signage In Retail 101” is now available as a free download from DigitalSignagetoday.com. Sponsored by digital signage hardware and software solutions provider Mvix, the report details how digital signage is affecting all aspects of the retail environment, including wayfinding, point of decision, point of purchase, branding/ambiance and customer experience. “Digital signage is […]

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The ICX Association kicks off its ICX Symposium series in Atlanta on October 27 and 28 with an event titled, Inflection Point: The Future Tech of Customer Experience. The symposium, which takes place at the Westin Atlanta Airport Hotel, explores the impact of next generation computing technology, which will equip B2C brands with the means […]

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The publishers of restaurant industry news website FastCasual.com have announced the three finalists for “The Perfect Pitch” contest after an open nominations process. The finalists will present their concept to a panel of restaurant experts and a live audience on Oct. 20 in Miami during the Fast Casual Executive Summit at the Mandarin Oriental. The […]

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Networld Media Group is accepting nominations for its first annual awards presentation in conjunction with the ATM & Mobile Innovation Summit, which is to be held on Sept. 9-11 at the Capital Hilton in Washington, DC. The three award categories are: Most Innovative Financial Institution Most Innovative ATM Technology Most Innovative Mobile Technology Judges for […]

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On Monday evening, the Interactive Customer Experience (ICX) Association handed out their 2015 ICX Association Excellence Awards to 14 winners in the categories of digital signage, kiosk & self-service and mobile, as applied across many vertical markets. The awards, judged by a panel of 24 industry experts, recognize achievement in the use of technology to […]

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FastCasual.com’s editorial team has released its annual list of the industry’s most significant brands and trends, awarding Panera Bread the top spot. The 2015 Fast Casual Top 100 Movers & Shakers publication is now available for download and comes after an awards gala Sunday in Chicago. Sponsored by Taylor Company, the gala honored the Top […]

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The Virtual Currency Today Summit produced by Networld Media Group, publishers of Virtual Currency Today, ATM Marketplace and Mobile Payments Today, held its first annual show April 29 at the Back Bay Hilton in Boston. Filling an informational need to keep abreast of a rapidly developing technology, the Virtual Currency Today Summit addressed a number […]

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Networld Media Group (NMG) today announced that Cherryh Butler has returned as editor of FastCasual.com and will also oversee three of the company’s other news sites, QSRWeb.com, PizzaMarketplace.com and RetailCustomerExperience.com. “Cherryh is a well-known industry veteran reporter in many of the verticals we cover. She will be developing and providing rich content not only for […]

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Networld Media Group today announces the launch of the Interactive Customer Experience Association (ICXA), which will promote and accelerate the convergence of customer experience technologies and disciplines across all consumer channels. “The need for ICXA reflects a rising emphasis among brands to create superior customer experiences through multiple technologies,” said Networld Media Group’s CEO, Tom […]

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Despite their market volatility, bitcoin and other virtual currencies are fast becoming a growing topic of conversation around the future of the payments ecosystem. Both online and brick-and-mortar merchants are starting to accept bitcoin, giving consumers innovative payment options, while in turn benefiting from lower transaction fees. Wallet providers, bitcoin ATMs and debit cards are […]

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Paul Price, an accomplished speaker and thought leader on technology and its role in 21st century marketing, is set to give the opening keynote presentation at the Interactive Customer Experience (ICX) Summit, to be held June 28-30 in Chicago. Price’s presentation is entitled “The Wow Factor of Interactive Customer Experiences.” In today’s competitive landscape, it’s […]

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