Want to see what has been going on at Networld Media Group? Check out our full listing of Press Releases below.

For interview requests, contact our President & Publisher, Kathy Doyle, at 502.241.7545 ext. 117.

Want to see what has been going on at Networld Media Group? Check out our full listing of Press Releases below.

For interview requests, contact our President & Publisher, Kathy Doyle, at 502.241.7545 ext. 117.

Download our press kit for more information about Networld Media Group.

Jason Carrigan, vice president of marketing and digital technology at Focus Brands and Minh Le, chief Information officer at Checkers & Rally’s, will discuss “Is Tech Weighing You Down?” as part of #QSRNext, a Nov. 9 virtual summit hosted by QSRWeb.com and Leasecake. Online ordering is more important than ever, as off-premise operations continue to […]

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Consumers no longer shun the thought of going to a vending machine for a meal, thanks to improved food vending technology. In addition, The COVID-19 pandemic pushed a number of foodservice brands to develop vending concepts that have proven successful. Looking to benefit from this new opportunity? Hear from a panel of experts who have […]

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Ariane Panter, senior director of global diversity, equity and inclusion strategy and corporate function support at McDonald’s, will discuss diversity, inclusion and equity at the virtual #QSRNext event, sponsored by Leasecake, on Nov. 9. Recruitment and retention are hot-button topics in the restaurant industry, so, too, are diversity, inclusion and equity. Diversity should be an […]

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Since August of 2021, the Interactive Customer Experience Association has officially added 139 executives from consumer-facing brands to its membership. These new members represent a wide range of industries including restaurant chains, retail brands, financial service providers, hospitality, travel and entertainment. Recent additions to the association’s extensive member list include: Director of Digital Technology with United Airlines, […]

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The Self-Service Innovation Summit will be accessible virtually for industry members who are not able to physically attend the Summit Dec. 14-16 in Hollywood, Florida. This year’s Summit, at The Diplomat Beach Resort, will be the first “hybrid” Summit following last year’s inaugural SSIS, which was virtual. Networld Media Group, the event organizer, is offering the virtual […]

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Bitcoin and cryptocurrency continue to expand, with more consumers adopting it and more retailers accepting it. Does cryptocurrency offer opportunities for your business? Is it time to add crypto acceptance to vending machines, kiosks and ATMs? A panel of experts will share their insights on this important issue during the Self-Service Innovation Summit, Dec. 14-16 in […]

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FAT Brands CEO Andy Wiederhorn and CMO Thayer Wiederhorn, who have acquired several brands over the past few years, will discuss the strategies behind the rapid growth as well as what’s next. Growth is the goal of many brands, but expanding strategically takes planning, patience and proper integration. And sometimes, it takes a little negotiating. […]

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The Self-Service Innovation Summit has extended the deadline for the Self-Service Innovation Awards to Friday, Oct. 8. The awards honor the most innovative use of kiosks, vending machines and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Nominations will be accepted in the following categories: Innovation of the Year (B2B). Innovation of […]

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Susan Carroll-Boser, vice president of technology at White Castle, and Stratis Morfogen, co-founder of Brooklyn Dumpling Shop, will discuss contactless service options at the #QSRNext virtual event Nov. 9. More consumers than ever are looking for ways to buy and pay for their items with little to no contact thanks in part to the COVID-19 […]

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Amy Alarcon, vice president of culinary innovation at Popeyes Louisiana Chicken, and John Li, vice president of culinary innovation of Wendy’s, will discuss how to keep menus modern at the #QSRNext virtual event on Nov. 9. Keeping up with customers’ changing desires for innovative menu options is a challenge for most restaurants, including large QSRs […]

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Under Armour’s John Ludlow brings his omni-channel retail experience and insights to the Interactive Customer Experience Association’s advisory board. Alongside other advisory board members, Mr. Ludlow will highlight CX trends and help define the future of customer experience and the ICX Association. Under Armour, a leading retailer and consumer goods brand, has been represented within […]

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Self-service technologies continue to advance at a fast pace, creating more ways for brands, retailers and service providers to better engage with customers. The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, is addressing the expanding self-service opportunities in a panel session, “New Self-Service Technologies for a Changing World,” at 10 a.m. on Dec. […]

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Two industry executives will discuss the rise of ghost kitchens at the #QSRNext event Nov. 9. The one-day workshop is free for attendees. Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have […]

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The winners of the Bank Customer Experience Awards were officially announced at the awards show during the Bank Customer Experience Summit, held in Chicago from Sept. 13 to 15. These awards honor innovators in the financial industry that deliver innovative customer experiences. The winners of the Bank Customer Experience Awards were officially announced at the awards show […]

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Very few fast casual brands have been as successful as Panera Bread over the years, and that success is directly linked to its willingness to take risks when it comes to changing its operations model based on customer demand. Known as one of the first major brands to embrace mobile ordering with the launch of […]

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ICX Association member and research partner for the organization, ath Power Consulting, is arming member brands with a complimentary one-on-one Talent Assessment. Leveraging the proven power of The Predictive Index, this session will help to align your digital transformation initiatives with overall talent strategy. ICX Association member and research partner for the organization, ath Power […]

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The closing keynote at the Bank Customer Experience Summit, held in Chicago from Sept. 13 to 15, will address how banks can take on digital challengers in the space of digital banking. Alex Sion, head of D10X, global consumer banking at Citi Ventures, will deliver the keynote, entitled “Challenging the challengers: How incumbents can succeed […]

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The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore ‘Phygital: Where Physical and Digital Intersect,’ in a panel talk on Dec. 15. In a retail marketplace where consumers want to shop wherever and whenever they please, brands need to offer a variety of purchasing touchpoints, including self-order kiosks, in addition to […]

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Networld Media Group has appointed Morgan Petty as the Executive Director of the company’s Interactive Customer Experience Association. Morgan brings to the ICXA association, more than 12 years of community-building experience and over 10 years of experience in digital marketing, centering around the customer experience and technology. Morgan will connect executives from consumer-facing brands with […]

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We came, we gathered, we partied, we learned. And we’ll be back for Restaurant Franchising Innovation Summit 2022 in Nashville. We came, we gathered, we learned, we struck deals, we partied. And we’ll be back for RFIS 2022 in Nashville. Registration is open. If you can’t wait that long, we’ll see you in Charlotte at the […]

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It’s almost time for the fast casual industry’s family reunion. The Fast Casual Executive Summit kicks off on Oct. 3 in Charlotte. In a sea of boring restaurant conferences, there is a life raft in the form of the Fast Casual Executive Summit. Instead of hundreds of booths lined with products you won’t use and booth […]

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Fintech companies are continually developing innovative strategies to reach out to a changing customer base during uncertain times. The Bank Customer Experience, being held in Chicago from Sept. 13 to 15, will deliver multiple sessions on fintech strategies and how to use them. Fintech companies are continually developing innovative strategies to reach out to a […]

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The founders of five brands under five years old with fewer than five locations will try to convince execs and advisers attending the Perfect Pitch during the Fast Casual Executive Summit that their concept is ready for expansion. The Perfect Pitch has become a staple of our annual Fast Casual Executive Summit, and the competition gets […]

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Focus Brands International President Beto Guajardo shared his insight, as well as personal and professional lessons in business growth, during his keynote address which kicked off this week’s Restaurant Franchising & Innovation Summit taking place in Atlanta. When Beto Guajardo reflects on his first job, at the age of 17, in the fast food industry […]

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While it’s been a tough past year for the banking world, many banks and financial institutions have also learned critical lessons. Several big banks will share what they learned to stay afloat and thrive during the Bank Customer Experience Summit being held Sept. 13 to 15 in Chicago. Although it’s been a tough past year […]

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The finalists have officially been announced for the Bank Customer Experience Summit Awards, which will be held in Chicago during the summit, which will run from Sept. 13 to 15. The finalists have officially been announced for the Bank Customer Experience Summit Awards, which will be held in Chicago during the summit, which will run […]

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The Self-Service Innovation Awards will honor the most innovative kiosk and vending solutions. Winners will be revealed at the Self-Service Innovation Summit in December. Innovations are the life blood of technology, and no one wants to miss out on honoring the most innovative kiosks and vending solutions designed for adapting to the new normalcy of […]

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There are many sessions at the Bank Customer Experience Summit that will provide excellent information. Here are three in particular that you should check out. The Bank Customer Experience Summit is right around the corner. Held from Sept. 13 to 15 in Chicago, the event is an excellent opportunity for anyone in the financial industry […]

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Over 300 attendees will spend an hour filling 1,500 bags with essential items for the homeless during the Community Give Back Party at the Restaurant Franchising and Innovation Summit. Attendees of the Restaurant Franchising and Innovation Summit will not only learn from one another during educational sessions and network at parties but will also work together to […]

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Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and reputation management tools to stay on top of customer feedback and resolve issues during a panel talk at the #ElevateICX virtual symposium presented by the ICX Association. Developing a robust loyal […]

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The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize innovation in digital signage, kiosk, mobile, omnichannel and emerging technologies. The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The winners are: Best Digital Signage ICX […]

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Technology and digital marketing leaders from Verizon, White Castle, Del Taco and First Orion shared strategy insight on developing a virtual customer experience during a panel talk at the #ElevateICX, a virtual symposium presented by the ICX Association. To say the COVID-19 pandemic upended restaurants and retail would be an understatement. It not only upended […]

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A panel of retail experts shared what technologies became critical during COVID-10 and which of these solutions will be important to retail post-pandemic during the recent #ElevateICX virtual symposium presented by the ICX Association. COVID forced many restaurants to deploy buy-online-pickup-in-store (BOPIS), curbside delivery and contactless. Those retailers who were ahead of the curve with […]

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Between COVID-19 closing down bank branches, and changing customer expectations, it can be a challenge for financial institutions, independent ATM providers and other companies to strategize their path forward. The Bank Customer Experience Summit, held on Sept. 13-15 in Chicago, will provide crucial guidance. Between COVID-19 closing down bank branches and customers increasingly expecting more […]

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Four top retail leaders involved in digital, marketing and customer experience strategies shared how COVID-19 impacted their companies, and how they pivoted to keep customers engaged, in a panel talk at this week’s #ElevateICX, a virtual symposium presented by the ICX Association. When the COVID-19 pandemic hit hard in early 2020, shuttering stores and entertainment […]

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Amber Gadsby, Domino’s director of digital retail innovation, shared insight on how the pizza brand is continually driving innovation within the organization and its strategy to develop a sophisticated e-commerce channel in a keynote kicking off today’s #ElevateICX, a one-day virtual symposium presented by the ICX Association. In 60 years Domino’s has grown from one […]

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The Bank Customer Experience Summit will address key trends in the financial industry and how to reach a more demanding customer base. With the changing customer expectations and increasing expenses left behind by the pandemic, banks, fintechs and independent ATM providers are finding that doing business as usual isn’t possible. Instead, they must find ways […]

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Networld Media Group’s first in-person Self-Service Innovation Summit, “The Future of Self Service,” Dec. 14–16, at the Diplomat Beach Resort in Hollywood, Florida, will delve deep into how businesses can create exceptional self-service experiences. Although the coronavirus is mostly behind us, the changes it left on consumerism are permanent. While self-service had been gaining momentum […]

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Designed with busy schedules in mind, #QSRNext features 30-minute, hard-hitting sessions. Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have created #QSRNext, a free one-day virtual event on Nov. 9 catering specifically to […]

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The ICX Association has announced finalists in seven awards categories, ranging from retail, restaurant, kiosk, digital signage, omnichannel and emerging tech. The winners will be named during the #ElevateICX virtual symposium on July 15. The Interactive Customer Experience Association has announced finalists in seven categories for its Elevate Awards. Click through the photo gallery to […]

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Executives from Domino’s, Behr Paint, Under Armour, Verizon and White Castle will speak at the Interactive Customer Experience (ICX) Association’s one-day virtual event on July 15. The Interactive Customer Experience (ICX) Association is hosting a one-day virtual event, #ElevateICX, on July 15 sponsored by Acquire. The symposium will explore how innovative brands are using interactive technology […]

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In hopes of discovering up-and-coming fast casual brands, Fast Casual is hosting its seventh annual Perfect Pitch contest Oct. 4 and is accepting nominations until June 31, said Fast Casual Editor Cherryh Cansler.” The online magazine will choose five brands to pitch their concepts to potential investors and franchisees during the Fast Casual Executive Summit, Oct. 3-5 in […]

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Early bird pricing ends today for the annual Restaurant Franchising and Innovation Summit taking place this year Aug. 10-12, in Atlanta. Early bird pricing ends today for the annual Restaurant Franchising and Innovation Summit taking place this year Aug. 10-12, in Atlanta, according to Cherryh Cansler, the company’s vice president of editorial and FastCasual editor. The […]

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Entries for the Bank Customer Experience Award are now open. Financial institutions and fintechs can submit entries for unique and innovative solutions. Entries will be accepted through June 11 and winners will be presented with a trophy and dinner party at an awards ceremony at the Bank Customer Experience Summit on Sept. 14. The four […]

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Panda Express, which has over 2,000 locations, is the winner of the 2021 Excellence in Food Safety Award, presented Wednesday by FastCasual.com and Steritech. In its third year, the award celebrates organizations that have fully committed to ensuring food safety, said Steritech President Doug Sutton. “You don’t get to be the largest Chinese fast casual […]

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The summit will explore the innovative technological advances that are empowering businesses to provide products and services when, where, and how consumers wish to purchase them. With consumers radically shifting behaviors in a post-pandemic world and retail businesses struggling to rehire workers, demand for self-service automation products and solutions has never been stronger. That is […]

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