QSRweb

Brazilian, Caribbean and American cuisine will take center stage Oct. 24, in Nashville, when owners of three up-and-coming brands compete in FastCasual’s Perfect Pitch competition. Taking place during the Fast Casual Executive Summit, this year’s contest will allow the owners of Brazilian Bowl out of Lakeview, Illinois; Toronto’s Street Shak Caribbean Kitchen and Capitol Melts, […]

David Kepron, Vice President of Global Design Strategies for Marriott International, will share his insights on the pervasiveness of digital media and how its integration to consumers’ lives is influencing the structure of their brains as well as the physical environment. Kepron will be the closing keynote speaker at the upcoming CONNECT: The Mobile CX […]

As the retail and restaurant sectors continues to change, now is a good time for companies to further explore areas that might help them with their bottom lines. The fourth annual CONNECT: The Mobile CX Summit, presented by Networld Media Group, will take place Aug. 21-23 at the Sofitel Philadelphia, right in the heart of […]

The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ headquarters and training facility. The Awards, judged by a panel of industry experts and journalists, were handed out in 10 categories ranging from best […]

The future of robots in the kitchen, controlling the supply chain, knowing when, where and how to grow and exploring industry trends are just a few topics restaurant executives from around the world will discuss at the Restaurant Franchising & Innovation Summit, being held 18-20 July in London. “Our agenda is packed full of c-level […]

Kioskmarketplace.com, the premier site for news and information about the kiosk and self-service industry, has published “The Tipping Point for Self-Service Kiosks in Restaurants.” The special report is sponsored by kiosk manufacturer Frank Mayer & Associates Inc. and can be downloaded here. Self-order kiosks, where customers place and pay for their orders via a touchscreen […]

The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to Internet of Things, integration to measuring customer experience and return-on-investment. That latter focus will be the subject of a panel featuring Albert Vita, director, strategy and insights for The Home Depot. The session, […]

Networld Media Group, publisher of restaurant industry news sites FastCasual.com, QSRweb.com and PizzaMarketplace.com, announced the launch of its newest web property, FoodTruckOperator.com. The site launched on April 1. The new site covers the business management needs of the growing food truck industry. Geared toward owners and operators, story topics include industry trends and news as […]

Although serving healthy, high-quality cuisine in a fast-food setting is table stakes these days at most fast casual concepts, it was a pretty risky way to do business in 2004, when John Vincent and Henry Dimbleby launched LEON, a quick-service brand based in the U.K. “We were working long hours and eating fast food, which […]

The opportunity to learn from best-in-class CX deployments, insight on the latest of Internet of Things and how best to build the customer experience are just three of nearly a dozen reasons to attend the upcoming ICX Summit. The annual event, taking place June 5-7 in Dallas, draws highly-respected speakers and a robust audience hungry […]