Supply chain shortages, third-party delivery battles, labor headaches and evaluating technology are just a few of the conundrums facing QSR operators, and are the topics up for debate during Networld Media Group’s second annual talk show #QSRNext. Co-hosted by yours truly and Leasecake’s Taj Adhav, the show will air from 11 a.m. to 2 p.m. on […]

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Leaders will chat about how they are handling labor shortages, supply chain delays and higher food costs during the CEO Roundtable at the annual Fast Casual Executive Summit being held Oct. 9-11. Fast casual brands around the world are facing many of the same issues — labor shortages, supply chain delays and higher food costs […]

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FastCasual’s annual “20 Brands To Watch” focuses on 20 brands that are setting trends. Nominations close Aug. 22. Just a few months ago, we celebrated the annual Fast Casual Top 100 Movers & Shakers, which recognizes the industry’s most innovative companies. Now it’s time to honor 20 emerging brands that boast the potential to become major […]

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Execs from Chipotle, Jason’s Deli and Ampex Brands will share their journeys into the world of AI at this year’s Fast Casual Executive Summit, being held Oct. 9-11 in Indianapolis. Few will argue the restaurant industry is embracing AI. In fact, one recent report revealed 50% of those polled were planning to implement the technology in the […]

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The Early Bird Deadline ends Friday. Consumer demand for a seamless digital experience contnues to see rapid growth, ushering in an era in the fast casual restaurant landscape that values convenience and loyalty. Companies are looking beyond traditional channels, leveraging technology and innovation more than ever to cater to the next-generation guest, and it’s a […]

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ICXA honored Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio. Restaurants leveraging state-of-the-art customer experience technology grabbed several honors during the Elevate Awards presentation at the Interactive Customer Experience Association Summit Wednesday at the Hilton Columbus at Easton in Columbus, Ohio. Presenting the awards were Morgan Petty, ICXA executive director, […]

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Chicago-based Wow Bao has topped the 2022 list of Fast Casual Top 100 Movers & Shakers, making history as the first brand to ever win the honor twice. It was also the 2019 winner. “This list is all about innovation and leadership, and the judges were impressed by the business model developed by CEO Geoff Alexander, which took […]

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The ICX Association has announced finalists for the 2022 Elevate Awards. Winners will be honored during a special awards ceremony at the Interactive Customer Experience Summit being held June 1-3 in Columbus, OH. The Interactive Customer Experience Association hosts the Elevate Awards each year. Members of the association, along with other customer experience professionals and […]

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