The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate Awards. The awards honor the individuals and organizations that are pacesetters in using technology to elevate the customer experience. 2018 Elevate Award winners included: • ZIVELO — Best ICX Deployment: Restaurant • Reflect Systems — Best ICX Deployment: Retail • Under Armour — […]
MARKET FOCUS: Food
We proudly serve the Food Market with…
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Our top priority is to help restaurant executives learn how to operate profitably and deliver outstanding customer experiences, which is why we take such great care in covering three specific restaurant markets. We cover the fast casual industry on FastCasual.com and the pizza and quick-service industries on PizzaMarketplace.com and QSRWeb.com. Each site reports on its industry’s news, events, trends and people, covering all of the latest innovations in:
• Food & beverage
• Restaurant technology & equipment
• Restaurant design, layout & signage
• Operations management
• Staffing & training
• Food safety
• Customer experience
• Marketing & branding
• Regulatory compliance & risk management
• Health & nutrition and much more
Not only do we track these industries on a daily basis via news, blogs and features, we also host several webinars each month and live events that bring together hundreds of c-level executives for several days of networking and educational sessions.
Recent Press Releases
To celebrate its fifth anniversary of “The Perfect Pitch,” the Fast Casual Executive Summit is doubling the number of brands that will pitch their concepts to potential investors and franchisees during the annual Summit, Oct. 13-15, in Austin. “This year’s winner will take home a $5,000 cash prize,” said FastCasual Editor Cherryh Cansler, who describes […]
Some of our clients
Fast Casual is the global online leader for news, analysis, blogs and research in the worldwide fast casual restaurant industry.
Food Truck Operator covers the business management needs of the food truck industry.
Pizza Marketplace is a longtime leader providing news and information dedicated exclusively to the pizza market.
QSRweb delivers fast-breaking news, features and analysis on the quick-service restaurant industry.
Executive Summits & Events
The Fast Casual Executive Summit is a unique opportunity for everyone involved. Much more than “just another trade show,” it’s a chance for restaurant executives to get together in a casual work setting and learn from one another. Interactive sessions delve deep into topics that are on the minds of restaurant leaders today, and the Summit’s format allows the collective wisdom “in the room” to be distilled into concrete, actionable ideas that attendees take home with them.
This exclusive event is reserved for top-level restaurant executives — leaders and innovators of the fast casual industry. We bring together an experienced group of restaurant professionals whose common interests and concerns are brought to the table for open discussion in a fun and relaxing environment.
Some of the fastest growing chains in the restaurant industry are the ones embracing innovation throughout their operations. The Restaurant Franchising & Innovation Summit explores how limited-service chains can leverage innovation in a variety forms — from experience innovation to kitchen innovation to menu innovation and beyond — as a catalyst for franchise expansion.
By continually investigating and investing in cutting-edge solutions for both the front of house and back of house, franchisors put themselves in a very strong position to attract potential franchisees who are seeking opportunities with forward-thinking brands. The Restaurant Franchising & Innovation Summit helps franchisors be more progressive in many areas of their business to attract both investors and customers.
Explore many of the technologies available to businesses – retail, hospitality, travel, restaurants, healthcare and more – for engaging customers. Interactive Customer Experience Summit covers the landscape from kiosks to digital signage to mobile and beyond to give attendees insights they can put in action now to deliver outstanding interactive customer experiences.
With a slogan of “Think Mobile First,” MobilePaymentsToday.com and RetailCustomerExperience.com have joined forces to convene the fourth annual customer experience gathering – a live business networking and social event where executives from both business and technology functions at retail and restaurant enterprises meet up to exchange ideas and make new connections.