One only has to peruse the menu at Smokes Poutinerie to understand the passion behind the 150-location fast casual brand. Or they could simply meet founder Ryan Smolkin who is not hard to miss when he’s out spreading the word about his 9-year-old franchise cropping up at incredible speed from Canada to Hollywood to Tampa. […]

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Brands like Chipotle and Jersey Mike’s resonate well with customers for a variety of reasons, but one thing they share is a passion for training and seeking out topnotch employees. After all, happy, well-trained team members provide better customer experience, which — of course — is imperative to increasing profits. Having the desire to provide […]

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Well-executed marketing campaigns are critical to how customers experience any brand, and the first step is to simplify the process. Step 2 is to deliver localized menu pricing, unique product offerings and franchise customization. Thirdly, brands must be flexible enough to roll out timely marketing campaigns, nimble enough to respond to competitor moves and sophisticated […]

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Franchises are growing at a staggering pace around the world with the IFA predicting that they’ll increase nearly 2 percent this year to hit 759,000. Franchise employment will also grow 3.7 percent, continuing to outpace the rest of the economy. That’s great news for restaurant owners hoping to scale their businesses, but just because franchising […]

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Executives from KFC, Papa John’s, Long John Silver’s and Texas Roadhouse joined more than 250 restaurant industry leaders last week at the Omni Hotel in downtown Louisville for the 2018 Restaurant Franchising & Innovation Summit. The Summit, produced by Louisville-based Networld Media Group, was making its first stop in Louisville after two years in Dallas. […]

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Sales of the UK’s top 100 restaurant groups declined by 64 percent over the past year, according to a report from UHY Hacker Young, but execs from around the world will tackle those failures during the second annual Restaurant Franchising and Innovation Summit, 16-18 July in London. “The Summit features panels, keynotes and discussions with some of […]

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Enhancing, expanding and elevating the customer experience is at the forefront for retailers, restaurateurs and hospitality enterprises, whether on land or on sea. Gaining real-world insight on what works and challenges in various consumer environments can prove invaluable to delivering what a consumer wants, expects and increasingly demands. Carnival Corp. is among those leading the charge […]

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Learning about innovation while networking is — of course — the main perk of attending the Restaurant Franchising and Innovation Summit. But the benefits don’t stop there. The Summit, April 9-11 in Louisville, is fast approaching—here are five reasons you should attend. 1. You’ll be inspired The Summit isn’t your standard boring trade show where your […]

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Bruce Lee has inspired thousands over the years to take up martial arts, but his approach to the craft has also changed the way that John Vincent, CEO and founder of Leon, looks at business. “In starting and growing Leon, I have learned so much about the dos and donts of creating a new category […]

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