The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina. One of the top events at the annual Interactive Customer Experience Summit, taking place this week, is the Elevate Awards, which honor innovators in customer experience technology. The summit is being held in Charlotte, North Carolina, from […]

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Neely Woodson Powell, founder of the Charleston Shoe Company, will be a keynote speaker at the upcoming ICX Summit taking place Sept. 9-11 in Charlotte, North Carolina. When Neely Woodson Powell, founder of the Charleston Shoe Company, opened her first retail location in Savannah, Georgia, she knew success was all about enticing shoppers into her […]

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The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics. The ICX Summit, which kicks off Sept. 9-11 in Charlotte, North Carolina, is celebrating its eighth year with notable names as keynotes and panelists on a wide range of retail customer […]

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Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. The awards program aims to inspire retailers and brands […]

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Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive Customer Experience and Bank Customer Experience Advisory Council. This council will gather bankers, retailers, restaurant and hospitality executives to provide insights and guidance for the upcoming jointly held Interactive Customer Experience Summit and Bank Customer Experience Summit from […]

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The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping experiences. Nomination deadline is Sept. 15. Given the increasing number of innovators when it comes to the retail customer experience, RetailCustomerExperience is creating a report, 2024 Retail Customer Experience Top 50, to highlight […]

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Networld Media Group, which owns a number of B2B websites in the restaurant, technology and retail spaces, has launched its first consumer website, Rewards That Matter, along with associated social media accounts on Facebook and Instagram. The site launched on August 3, 2023. Rewards That Matter brings awareness to consumers of the hundreds of loyalty programs available across markets […]

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