Mobile Payments State of the Industry 2014


The mobile payments industry continues to grow dramatically. Our third edition of this report compares consumer survey results for three consecutive years plus new data from those in the industry.


Mobile Payments State of the Industry 2014, the third edition of this report, compares the results of three consecutive years of consumer surveys, showing how consumers are adapting to the growing mobile payment industry. Find the answers to questions such as:

  • How have chosen payment methods changed for mobile phone purchases?
  • Are consumers warming to the idea of sending money to a friend with a mobile phone?
  • Has the use of mobile banking apps increased?
  • How have thoughts changed regarding security?

For the first time, we asked those in the industry to provide their input on consumer adoption of mobile payments. Retailers and foodservice professionals also weigh in on topics such as mobile apps and mobile-optimized websites.

In addition to all of this data, find out what industry experts have to say about the current and future state of the industry in our section of commentaries.

Also included – individual jpgs of all charts for use in your own presentations.