The goal of Retail Customer Experience is to support retailers with news and best-practice insight that increase sales and loyalty through an enhanced customer experience.
Retail Customer Experience is a website devoted to helping retailers differentiate on experience, rather than on price. It is founded on the understanding that retail today is fundamentally different than any other time in its history, and staying competitive requires a new, holistic understanding of customers and how they want to shop.
Recent Features & News
- Ikea Canada transforms rewards with personalized experience June 20, 2025
- American travelers loving app, kiosk for hotel check in June 19, 2025
- National Retail Solutions wins 2025 Visionary Spotlight Award June 19, 2025
- Convenience services industry generates $40B in economic impact June 19, 2025
- Frank Mayer teams with Cure8 to enhance retail experience June 18, 2025
- The future of shopping in retail: What to expect in the next 10 years June 18, 2025
- DeCicco & Sons grocery taps Simbe for better operational precision June 17, 2025
AUDIENCE & TRAFFIC
Retail Customer Experience reaches a global audience of retail professionals, from managers and owners of small stores, to the C-level executives of major chains like Macy’s and Target.
Monthly engagement includes…
COMPANIES REPRESENTED IN OUR AUDIENCE INCLUDE:
- 7-Eleven
- A&P
- Ace Hardware
- Advance Auto Parts
- Ahold USA / Royal Ahold
- Amazon.com
- American Eagle Outfitters
- Apple
- Army & Air Force Exchange Service
- Ascena Retail Group
- AutoZone
- Barnes & Noble
- Bed Bath & Beyond
- Belk
- Best Buy
- Big Lots
- Bi-Lo
- BJ’s Wholesale Club
- Burger King
- Burlington Coat Factory
- Cabela’s
- Canadian Tire
- Carrefour Group
- Costco
- CVS Caremark
- Defense Commissary Agency
- Delhaize America
- Dell
- Dick’s Sporting Goods
- Dillard’s
- Dollar General
- Dollar Tree
- Family Dollar Stores
- Foot Locker
- GameStop
- Gap
- Giant Eagle
- H-E-B
- Hy-Vee
- IKEA
- J.C. Penney
- Kohl’s
- Kroger
- Limited Brands
- Lowe’s
- Macy’s
- McDonald’s
- Meijer
- Menards
- Michaels Stores
- Nordstrom
- Office Depot
- OfficeMax
- PetSmart
- Price Chopper
- QVC
- Rite Aid
- Ross Stores
- Roundy’s Supermarkets
- Safeway
- Save Mart
- Sears Holdings
- Sherwin-Williams
- Signet Jewelers
- Staples
- Starbucks
- SUPERVALU
- Target
- The Home Depot
- TJX
- Toys R Us
- True Value
- Verizon Wireless
- Wakefern Food Corporation
- Walgreens
- Walmart
- Wegmans Food Markets
- Whole Foods Market
- Williams-Sonoma
- WinCo Foods
INDUSTRY-LEADING EDITORIAL & PUBLICATIONS
Editorial Mission
Help retailers differentiate on experience (rather than price) and gain competitive advantage through holistic understanding of consumers and how they want to shop.
Content Focus
RetailCustomerExperience.com reports on news, events, trends and people in the retail customer experience industry; we cover a broad array of relevant topics including:
• Retail technology
• Consumer behavior & service
• Digital merchandising & signage
• Merchandising & display
• Employee training
• In-store media
• Kiosks & self service
• Loyalty programs
• Marketing
• Multichannel & online retailing
• Point-of-purchase
• Social media
• Store layout & design, and much more.
Editorial Calendar
To view the Editorial Calendar, please download the media kit.
Site Editor: Judy Mottl
Judy Mottl is an award-winning experienced senior editor, reporter, writer, and blogger who has worked for top media outlets, technology companies and publications including AOL, InformationWeek, CNET, Information Security Magazine, Investor’s Business Daily and InternetNews as well as corporate marketing divisions within IBM and HP. She’s written everything from breaking news on business and technology to in-depth articles on tech trends to profiles on top business leaders such as former Sprint CEO Dan Hesse. In addition to serving as the editor of Retail Customer Experience, Judy is also the editor of Rewards That Matter.
Recent Publications
ADVERTISING OPPORTUNITIES
Retail Customer Experience connects clients to their potential customers through contextual messages, sponsored and collaboratively produced publications, e-mail blasts, banners, product showcases, thought leadership and event exhibits.
Here are some of the advertising opportunities available on RetailCustomerExperience.com:
Download the Media Kit or contact us to let our team customize a package that is right for you!
