The goal of Retail Customer Experience is to support retailers with news and best-practice insight that increase sales and loyalty through an enhanced customer experience.
Retail Customer Experience is a website devoted to helping retailers differentiate on experience, rather than on price. It is founded on the understanding that retail today is fundamentally different than any other time in its history, and staying competitive requires a new, holistic understanding of customers and how they want to shop.
Recent Features & News
- Glossier celebrates 6th store opening in national expansion effort August 12, 2022
- Inflation impacting consumer spend, shopping habits August 12, 2022
- Convenience store launches EV powered store on wheels August 12, 2022
- Delivering a flawless in-store customer experience August 12, 2022
- High-income consumers not letting inflation, recession worries change shopping habits August 11, 2022
- Amazon, Walmart, Sephora, Lululemon, Nike, Wayfair on innovative brands list August 11, 2022
- Retailers increasingly locking up goods -- even toothpaste August 11, 2022
AUDIENCE & TRAFFIC
Retail Customer Experience reaches a global audience of retail professionals, from managers and owners of small stores, to the C-level executives of major chains like Macy’s and Target.
Monthly engagement includes…
COMPANIES REPRESENTED IN OUR AUDIENCE INCLUDE:
- 7-Eleven
- A&P
- Ace Hardware
- Advance Auto Parts
- Ahold USA / Royal Ahold
- Amazon.com
- American Eagle Outfitters
- Apple
- Army & Air Force Exchange Service
- Ascena Retail Group
- AutoZone
- Barnes & Noble
- Bed Bath & Beyond
- Belk
- Best Buy
- Big Lots
- Bi-Lo
- BJ’s Wholesale Club
- Burger King
- Burlington Coat Factory
- Cabela’s
- Canadian Tire
- Carrefour Group
- Costco
- CVS Caremark
- Defense Commissary Agency
- Delhaize America
- Dell
- Dick’s Sporting Goods
- Dillard’s
- Dollar General
- Dollar Tree
- Family Dollar Stores
- Foot Locker
- GameStop
- Gap
- Giant Eagle
- H-E-B
- Hy-Vee
- IKEA
- J.C. Penney
- Kohl’s
- Kroger
- Limited Brands
- Lowe’s
- Macy’s
- McDonald’s
- Meijer
- Menards
- Michaels Stores
- Nordstrom
- Office Depot
- OfficeMax
- PetSmart
- Price Chopper
- QVC
- Rite Aid
- Ross Stores
- Roundy’s Supermarkets
- Safeway
- Save Mart
- Sears Holdings
- Sherwin-Williams
- Signet Jewelers
- Staples
- Starbucks
- SUPERVALU
- Target
- The Home Depot
- TJX
- Toys R Us
- True Value
- Verizon Wireless
- Wakefern Food Corporation
- Walgreens
- Walmart
- Wegmans Food Markets
- Whole Foods Market
- Williams-Sonoma
- WinCo Foods
INDUSTRY-LEADING EDITORIAL & PUBLICATIONS
Editorial Mission
Help retailers differentiate on experience (rather than price) and gain competitive advantage through holistic understanding of consumers and how they want to shop.
Content Focus
RetailCustomerExperience.com reports on news, events, trends and people in the retail customer experience industry; we cover a broad array of relevant topics including:
• Retail technology
• Consumer behavior & service
• Digital merchandising & signage
• Merchandising & display
• Employee training
• In-store media
• Kiosks & self service
• Loyalty programs
• Marketing
• Multichannel & online retailing
• Point-of-purchase
• Social media
• Store layout & design, and much more.
Editorial Calendar
To view the Editorial Calendar, please download the media kit.
Site Editor: Judy Mottl
Judy Mottl is an experienced editor, reporter and blogger who has worked for top media including AOL, InformationWeek and InternetNews. She’s written everything from breaking news to in-depth trends. She’s also an acknowledged and unapologetic lover of food trucks. She also serves as editor of Networld Media Group’s Retail Customer Experience site.
Recent Publications
ADVERTISING OPPORTUNITIES
Retail Customer Experience connects clients to their potential customers through contextual messages, sponsored and collaboratively produced publications, e-mail blasts, banners, product showcases, thought leadership and event exhibits.
Here are some of the advertising opportunities available on RetailCustomerExperience.com:
Download the Media Kit or contact us to let our team customize a package that is right for you!
