The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology project your company worked on that was completed in 2020 is eligible for nomination.
It’s that time of year again…time to prepare your entries for our annual Elevate Awards!
The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology project your company worked on that was completed in 2020 is eligible for nomination.
There’s been nothing typical about the past year. According to a McKinsey survey of senior executives, conducted in July 2020, “companies have accelerated the digitization of their customer and supply-chain interactions and of their internal operations by three to four years” in response to COVID-19.
Customers are more likely to try and adopt new technologies than ever before. To that end, here are the award categories:
- Best Mobile ICX
- Best Digital Signage ICX
- Best Retail ICX
- Best Restaurant ICX
- Best Hotel/Hospitality ICX
- Best Kiosk ICX
- Best Emerging Technology in ICX
- Best Omnichannel ICX
- Lyle Bunn Influencer of the Year
The deadline to submit nominations is April 16, 2021.
Learn more about categories and info needed for nominations.
Learn about last year’s award winners.
About Networld Media Group
Founded in 2000, Networld Media Group is a leading business-to-business (B2B) media communications company specializing in digital media, associations and events in the tech, banking, retail and food service industries. Online properties include ATMmarketplace.com, DigitalSignageToday.com, FastCasual.com, KioskMarketplace.com, FoodTruckOperator.com, QSRweb.com, PizzaMarketplace.com, RetailCustomerExperience.com, VendingTimes.com and BiblicalLeadership.com. Annual events include the Fast Casual Executive Summit, the Restaurant Franchising & Innovation Summit, the Bank Customer Experience Summit (BCX), the Interactive Customer Experience Summit (ICX) and the Self-Service Innovation Summit.
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