Jason Carrigan, vice president of marketing and digital technology at Focus Brands and Minh Le, chief Information officer at Checkers & Rally’s, will discuss “Is Tech Weighing You Down?” as part of #QSRNext, a Nov. 9 virtual summit hosted by QSRWeb.com and Leasecake. Online ordering is more important than ever, as off-premise operations continue to […]

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Consumers no longer shun the thought of going to a vending machine for a meal, thanks to improved food vending technology. In addition, The COVID-19 pandemic pushed a number of foodservice brands to develop vending concepts that have proven successful. Looking to benefit from this new opportunity? Hear from a panel of experts who have […]

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Ariane Panter, senior director of global diversity, equity and inclusion strategy and corporate function support at McDonald’s, will discuss diversity, inclusion and equity at the virtual #QSRNext event, sponsored by Leasecake, on Nov. 9. Recruitment and retention are hot-button topics in the restaurant industry, so, too, are diversity, inclusion and equity. Diversity should be an […]

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Since August of 2021, the Interactive Customer Experience Association has officially added 139 executives from consumer-facing brands to its membership. These new members represent a wide range of industries including restaurant chains, retail brands, financial service providers, hospitality, travel and entertainment. Recent additions to the association’s extensive member list include: Director of Digital Technology with United Airlines, […]

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The Self-Service Innovation Summit will be accessible virtually for industry members who are not able to physically attend the Summit Dec. 14-16 in Hollywood, Florida. This year’s Summit, at The Diplomat Beach Resort, will be the first “hybrid” Summit following last year’s inaugural SSIS, which was virtual. Networld Media Group, the event organizer, is offering the virtual […]

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Bitcoin and cryptocurrency continue to expand, with more consumers adopting it and more retailers accepting it. Does cryptocurrency offer opportunities for your business? Is it time to add crypto acceptance to vending machines, kiosks and ATMs? A panel of experts will share their insights on this important issue during the Self-Service Innovation Summit, Dec. 14-16 in […]

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FAT Brands CEO Andy Wiederhorn and CMO Thayer Wiederhorn, who have acquired several brands over the past few years, will discuss the strategies behind the rapid growth as well as what’s next. Growth is the goal of many brands, but expanding strategically takes planning, patience and proper integration. And sometimes, it takes a little negotiating. […]

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The Self-Service Innovation Summit has extended the deadline for the Self-Service Innovation Awards to Friday, Oct. 8. The awards honor the most innovative use of kiosks, vending machines and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Nominations will be accepted in the following categories: Innovation of the Year (B2B). Innovation of […]

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Susan Carroll-Boser, vice president of technology at White Castle, and Stratis Morfogen, co-founder of Brooklyn Dumpling Shop, will discuss contactless service options at the #QSRNext virtual event Nov. 9. More consumers than ever are looking for ways to buy and pay for their items with little to no contact thanks in part to the COVID-19 […]

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Amy Alarcon, vice president of culinary innovation at Popeyes Louisiana Chicken, and John Li, vice president of culinary innovation of Wendy’s, will discuss how to keep menus modern at the #QSRNext virtual event on Nov. 9. Keeping up with customers’ changing desires for innovative menu options is a challenge for most restaurants, including large QSRs […]

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