Nominations close Feb. 28. Wingstop was the winner of the 2022 Excellence in Food Safety award, and past winners have included Panda Express, Chipotle and Fazoli’s. As part of the 2023 FastCasual Top 100 Movers & Shakers list, FastCasual and Steritech, a provider of food safety assessments, will honor one brand with the fifth annual Excellence in Food […]

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2023 will be a big year for the Bank Customer Experience Summit, which gathers bankers, self-service vendors and fintechs to network and discuss banking trends. This year, the summit will be combined with the ICX Summit from Sept. 12 to 13 in Charlotte, North Carolina. This year’s Bank Customer Experience Summit will be co-located with the Interactive Customer […]

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Restaurant Franchising & Innovation Summit attendees will learn about Tony Roma’s transition into the fast casual market, Duck Donuts’ growth strategy and Tropical Smoothie’s secret to expanding in a tough market. UFG and PreciTaste leaders will weigh in on industry challenges as well. The Restaurant Franchising and Innovation Summit, being held March 20-22 in Coral Gables, […]

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Kathy Doyle has been promoted to CEO of Networld Media Group, a publisher of nine business-to-business websites, including FastCasual and ATM Marketplace. She most recently served as publisher and president of the company and replaces Tom Harper, who will become chairman. Harper joined the company in 1997 following a career in radio advertising and became CEO in 2014. Doyle, […]

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Winners of the third annual Self-Service Innovation Awards accepted their plaques during the Self-Service Innovation Summit in Hollywood, Florida. For the third straight year, the Self-Service Innovation Awards honored the products that earned top honors for self service excellence during the Self-Service Innovation Summit. Networld Media Group, host of the event, honored six winners during a […]

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For many, December signals the start of holiday shopping and wrapping, but at FastCasual, it’s nomination season for the annual Fast Casual Top 100 Movers & Shakers. As always, the Top 100 recognizes the top 75 brands as well as 25 executives leading the fast casual restaurant industry, recognizing growth and sales accomplishments and honoring menu […]

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As businesses and organizations work to extend their customer reach, 5G offers innovative opportunities previously unattainable with wired or other types of connections. During the Self-Service Innovation Summit this week in Hollywood, Florida, attendees will have a chance to learn how companies are using 5G to transform their business and lead their competition in a “Lunch and […]

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We have some good news for pizza operators, franchisees and executives of pizza restaurant brands who need a little time to nominate themselves for the inaugural Pizza Top 100 Movers & Shakers. We’ve extended the deadline to Dec. 16, so you have an extra week to complete your nominations by clicking here. Winners will be notified next […]

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Kiosks have been around for decades, but a variety of industries are embracing them now more than ever. Brands and retailers are finding that self-service kiosks offer an effective and efficient way to improve the customer experience for a variety of products. Some of those retailers will discuss why they’ve turned to kiosks and how […]

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A host of new technologies — artificial intelligence, computer vision, machine learning and other technologies — offer convenience services operators new tools to improve operational efficiencies as well as the customer experience. While innovation brings new opportunities, identifying what technologies to add and when to introduce them has become more challenging than ever. Operators must […]

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