Financial industry leaders will gather at the Bank Customer Experience Summit in Chicago from Aug. 31 to Sept. 1 to hear from thought leaders on the pressing issues in the financial industry. Secure your spot soon, as online registration closes Aug. 26.

Banks, ATM providers, fintechs and other financial industry experts will gather at the Bank Customer Experience Summit in Chicago from Aug. 31 to Sept. 1 to hear from thought leaders on all the pressing issues in the financial industry. You can join this summit too, but you have to act fast as the event is rapidly approaching and online registration closes Aug. 26.

The conference will kick off with a keynote address by Stephen Griffin, SVP, director of the retail distribution planning group, at Regions Bank. During the keynote, Griffin will discuss what the future of bank branches looks like and whether branches will go the way of the dinosaur or transform into something else.

“BCX has always been very valuable when discussing the latest trends in banking and serving customers. I’m particularly excited to share and hear ideas as it relates to the future roles that branches will play in delivering excellent and needed services,” Griffin said in an email interview.

Following the keynote, guests will gain a variety of insights during the BCX Talks and Bankers ‘Rapid-fire’ Roundtable, where experts will share insight on hot topics in the banking industry. Then, attendees will enjoy a cocktail party and the BCX Awards, where judges will give out rewards for banking self service, digital solutions and the banking innovator of the year.

The event will feature a variety of panels on topics that greatly impact the financial industry including:

  • How to deliver effective banking marketing.
  • How to create fintech/bank partnerships.
  • How to measure return on bank experience.
  • How to deliver a better banking experience.
  • How to craft an omnichannel experience.

After two days of sessions, networking and cocktails, the Bank Customer Experience Summit will end with a fascinating keynote on payments, banking and ATM trends by Clinton Cheng, VP, global head of the Visa/PLUS ATM Network at Visa.

Click here to register for the Bank Customer Experience Summit. Use the code AMCEDIT20 at checkout for 20% off.

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Founded in 2000, Networld Media Group is a leading business-to-business (B2B) media communications company specializing in digital media, associations and events in the tech, banking, retail and food service industries. Online properties include,,,,,,,, and Annual events include the Fast Casual Executive Summit, the Restaurant Franchising & Innovation Summit, the Bank Customer Experience Summit (BCX), the Interactive Customer Experience Summit (ICX) and the Self-Service Innovation Summit.

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