AI is here to stay, but it’s moving so fast, it’s hard to know where it’s going. From our daily lives as consumers to our operations in business, it’s hard to keep up with the changes and trends that are transforming entire industries virtually overnight — and sometimes repeatedly. AI is here to stay, but […]
MARKET FOCUS: Retail
We proudly serve the Retail Market with…
& much more
We are dedicated to providing content to help retailers differentiate on experience (rather than price) and gain competitive advantage through holistic understanding of consumers and how they want to shop.
RetailCustomerExperience.com reports on news, events, trends and people in the retail industry, covering a broad array of relevant topics including:
• Retail technology
• Consumer behavior & service
• Digital merchandising & signage
• Merchandising & display
• Employee training
• In-store media
• Kiosks & self service
• Loyalty programs
• Marketing
• Multichannel & online retailing
• Point-of-purchase
• Social media
• Store layout & design, and much more.
Recent Press Releases
Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in Charlotte, North Carolina. Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, is focused on three strategies: selling her popular shoe portfolio, empowering store employees and creating […]
Some of our clients
News
Digital Signage Today is the world’s premier news and information site dedicated exclusively to the digital signage marketplace.
Kiosk Marketplace is the world’s #1 news site dedicated to the self-service and kiosk industries, with additional focus on mobile payments and digital signage.
The goal of Retail Customer Experience is to support retailers with news and best-practice insight that increase sales and loyalty through an enhanced customer experience.
Vending Times provides news and information for companies providing industrial, institutional and public vending, refreshment, feeding and recreational services.
Executive Summits & Events
Explore many of the technologies available to businesses – retail, hospitality, travel, restaurants, healthcare and more – for engaging customers. Interactive Customer Experience Summit covers the landscape from kiosks to digital signage to mobile and beyond to give attendees insights they can put in action now to deliver outstanding interactive customer experiences.
Self-Service Innovation Summit will examine advances in technology that are empowering businesses to provide products and services when, where and how consumers expect them. The event will cover self-service, kiosk and vending solutions that can be applied in a wide range of settings.