The banking industry has had to make significant adjustments in recent years in response to both the COVID-19 pandemic and changing economic and customer expectations. The Bank Customer Experience Summit, being held from Aug. 31 to Sept. 1 in Chicago, will cover all aspects of current innovations in banking. The banking industry has had to […]
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Early bird pricing for the Bank Customer Experience Summit, which will be held in Chicago from Aug. 31 to Sept 1, will end Friday, July 29. By registering before the deadline, attendees can save $200 off registration. The event draws bankers, analysts and fintech experts from a variety of financial institutions and businesses. It will feature […]
Clinton Cheng, VP, global head of the Visa/PLUS ATM Network at Visa, will deliver key insights regarding the future of self-service banking and payments at the Bank Customer Experience Summit, being held in Chicago from Aug. 31 to Sept. 1. The banking world is undergoing a massive shift, as banks continually switch over traditional services […]
Self-service banking will be a major topic at the upcoming Bank Customer Experience Summit, being held in Chicago from Aug. 31 to Sept 1. In fact, an entire panel, entitled “Self-service Strategies for Success,” will address the technology in detail. Self-service banking will be a major topic at the upcoming Bank Customer Experience Summit, being held […]
The opening keynote for the Bank Customer Experience Summit, being held in Chicago from Aug. 31 to Sept. 1, will examine the future of bank branches. COVID-19. In fact, with the immense growth of digital banking, some banks have begun to question if branches are still viable in the 2020s. Other banks, however, are looking […]
Financial institutions often ask whether they can get a good return on investment from branches. However, one key issue is that banks may not be measuring what is really important: return on customer experience. A panel, “The Importance of Measuring What Matters,” at the upcoming Bank Customer Experience Summit, tackles the issue head on. In […]
The deadline to nominate an innovative banking solution for the Bank Customer Experience Summit Awards has been extended to June 17. The summit will take place in Chicago from Aug. 31 to Sept. 1. The awards segment will honor innovative solutions, financial institutions and innovators in the finance space. Categories include: Best branch experience. Best ATM/self-service [...]
Do you know of an innovative solution or experience in the financial industry space that you think the world should know about? Then, you should submit a nomination for the Bank Customer Experience Summit Awards, but you need to do it fast, as submissions close June 10. Do you know of an innovative solution or […]
Do you know of an exciting and innovative solution for banks that you would like to share with the world? Then you need to submit a nomination for the Bank Customer Experience Awards. Do you know of an exciting and innovative solution for banks that you would like to share with the world? Then you […]
The ICX Association has announced finalists for the 2022 Elevate Awards. Winners will be honored during a special awards ceremony at the Interactive Customer Experience Summit being held June 1-3 in Columbus, OH. The Interactive Customer Experience Association hosts the Elevate Awards each year. Members of the association, along with other customer experience professionals and […]
