The advancements in computer vision and IoT sensor technology coupled with Lidar is changing the way hotels, resorts and amusement centers are providing best-in-class customer delight. Businesses looking to profit from this frictionless commerce approach will have a chance to learn from a panel of experts how to drive footfall, reduce operating costs and improve […]
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McDonald’s has played a pioneering role popularizing self-service kiosks and this past year the fast food giant is upping its game by introducing technology to help the blind or those with low vision to use its self-serve kiosks. All venues providing self-serve kiosks will hopefully follow McDonald’s lead in addressing customers with vision capabilities. For […]
The Self-Service Innovation Awards will be presented during a presentation on Wednesday, Dec. 15 at 4 p.m. at the Self-Service Innovation Summit. In its second year, the Self-Service Innovation Summit recognizes the products, organizations and individuals that play important roles in improving the self service experience worldwide. This year, the Summit will present five Self-Service Innovation Awards […]
The explosion of e-commerce since the start of the pandemic has sent retailers scrambling to expand points of sale, including self-order kiosks, mobile order-and-pay, curbside pickup, pickup lockers and home delivery. Integrating new and existing POS assets can be challenging, but regardless of a company’s existing POS infrastructure, management needs a road map to identify […]
Consumers no longer shun the thought of going to a vending machine for a meal, thanks to improved food vending technology. In addition, The COVID-19 pandemic pushed a number of foodservice brands to develop vending concepts that have proven successful. Looking to benefit from this new opportunity? Hear from a panel of experts who have […]
The Self-Service Innovation Summit will be accessible virtually for industry members who are not able to physically attend the Summit Dec. 14-16 in Hollywood, Florida. This year’s Summit, at The Diplomat Beach Resort, will be the first “hybrid” Summit following last year’s inaugural SSIS, which was virtual. Networld Media Group, the event organizer, is offering the virtual […]
Bitcoin and cryptocurrency continue to expand, with more consumers adopting it and more retailers accepting it. Does cryptocurrency offer opportunities for your business? Is it time to add crypto acceptance to vending machines, kiosks and ATMs? A panel of experts will share their insights on this important issue during the Self-Service Innovation Summit, Dec. 14-16 in […]
The Self-Service Innovation Summit has extended the deadline for the Self-Service Innovation Awards to Friday, Oct. 8. The awards honor the most innovative use of kiosks, vending machines and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Nominations will be accepted in the following categories: Innovation of the Year (B2B). Innovation of […]
Self-service technologies continue to advance at a fast pace, creating more ways for brands, retailers and service providers to better engage with customers. The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, is addressing the expanding self-service opportunities in a panel session, “New Self-Service Technologies for a Changing World,” at 10 a.m. on Dec. […]
The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore ‘Phygital: Where Physical and Digital Intersect,’ in a panel talk on Dec. 15. In a retail marketplace where consumers want to shop wherever and whenever they please, brands need to offer a variety of purchasing touchpoints, including self-order kiosks, in addition to […]
