AI is here to stay, but it’s moving so fast, it’s hard to know where it’s going. From our daily lives as consumers to our operations in business, it’s hard to keep up with the changes and trends that are transforming entire industries virtually overnight — and sometimes repeatedly. AI is here to stay, but […]
Read more
Saigon Hustle has won The Perfect Pitch, a “Shark Tank” style contest at the Fast Casual Executive Summit in Denver, Colorado. Following a global contest seeking the best new concepts in fast-casual dining today, Saigon Hustle has won The Perfect Pitch. The contest, a “Shark Tank” style event, was held at the Fast Casual Executive Summit on […]
Jason Rusk gave the keynote address at the Fast Casual Executive Summit in Denver Aug. 13. Rusk spoke about the rapidly evolving world of fast-casuals, and how innovation is paving the way for great things in the industry. Jason Rusk is the EVP of restaurant operations for Wonder Group Inc., a VC-backed food-tech startup company […]
In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha’s Rebecca Kahn to discuss the brand’s digital journey and the challenges and opportunities presented by self-service technologies. In anticipation of her keynote address at the Self Service Innovation Summit taking place this December, Rebecca Kahn, Gong […]
The virtual talk show airs Nov. 13 and features c-level leaders from White Castle, A&W, Taco John’s, FAT Brands, Haven Hot Chicken, The Halal Guys and Smalls Sliders. Roland Gonzalez, the U.S. COO of Church’s Texas Chicken, will be the first guest on this year’s #QSRNEXT, a virtual podcast produced by the creators of QSRWeb, FastCasual and Pizza Marketplace. The show […]
Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in Charlotte, North Carolina. Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, is focused on three strategies: selling her popular shoe portfolio, empowering store employees and creating […]
Regina DeMars, director of content marketing and social media strategy at FNBO, delivered a keynote session about content strategies that work at the Bank Customer Experience Summit. Content is king. But it’s one thing to say it, it’s another to treat it like a king. Banks in particular are working at developing content strategies that […]
The list recognizes top catering leaders from 30 brands, incuding Cava, Subway and Five Guys, who are drivers in one of 2024’s fastest-growing restaurant segments. FastCasual and Lunchbox, an enterprise restaurant technology provider, have unveiled the Top 30 Movers & Shakers: Catering, recognizing 30 of the most influential leaders shaping the future of restaurant catering […]
The BCX Awards honored SF Fire Credit Union, Talkdesk and Chongqing Rural Commercial Bank for innovation in banking. The winners of the 2024 Bank Customer Experience Awards were announced at the Bank Customer Experience Summit, held in Charlotte, North Carolina from Sept. 9 to 11. This year’s winners delivered innovative experiences that transformed the branch experience […]
The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina. One of the top events at the annual Interactive Customer Experience Summit, taking place this week, is the Elevate Awards, which honor innovators in customer experience technology. The summit is being held in Charlotte, North Carolina, from […]
