The explosion of e-commerce since the start of the pandemic has sent retailers scrambling to expand points of sale, including self-order kiosks, mobile order-and-pay, curbside pickup, pickup lockers and home delivery. Integrating new and existing POS assets can be challenging, but regardless of a company’s existing POS infrastructure, management needs a road map to identify […]
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Consumers no longer shun the thought of going to a vending machine for a meal, thanks to improved food vending technology. In addition, The COVID-19 pandemic pushed a number of foodservice brands to develop vending concepts that have proven successful. Looking to benefit from this new opportunity? Hear from a panel of experts who have […]
Bitcoin and cryptocurrency continue to expand, with more consumers adopting it and more retailers accepting it. Does cryptocurrency offer opportunities for your business? Is it time to add crypto acceptance to vending machines, kiosks and ATMs? A panel of experts will share their insights on this important issue during the Self-Service Innovation Summit, Dec. 14-16 in […]
The Self-Service Innovation Summit has extended the deadline for the Self-Service Innovation Awards to Friday, Oct. 8. The awards honor the most innovative use of kiosks, vending machines and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Nominations will be accepted in the following categories: Innovation of the Year (B2B). Innovation of […]
Under Armour’s John Ludlow brings his omni-channel retail experience and insights to the Interactive Customer Experience Association’s advisory board. Alongside other advisory board members, Mr. Ludlow will highlight CX trends and help define the future of customer experience and the ICX Association. Under Armour, a leading retailer and consumer goods brand, has been represented within […]
Self-service technologies continue to advance at a fast pace, creating more ways for brands, retailers and service providers to better engage with customers. The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, is addressing the expanding self-service opportunities in a panel session, “New Self-Service Technologies for a Changing World,” at 10 a.m. on Dec. […]
