New site will examine technologies for businesses and consumers that sell and or tap automation to increase productivity and enhance the customer experience. Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news, research and analysis of technology that is transforming the […]
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Kathy Doyle has been promoted to CEO of Networld Media Group, a publisher of nine business-to-business websites, including FastCasual and ATM Marketplace. She most recently served as publisher and president of the company and replaces Tom Harper, who will become chairman. Harper joined the company in 1997 following a career in radio advertising and became CEO in 2014. Doyle, […]
Winners of the third annual Self-Service Innovation Awards accepted their plaques during the Self-Service Innovation Summit in Hollywood, Florida. For the third straight year, the Self-Service Innovation Awards honored the products that earned top honors for self service excellence during the Self-Service Innovation Summit. Networld Media Group, host of the event, honored six winners during a […]
As businesses and organizations work to extend their customer reach, 5G offers innovative opportunities previously unattainable with wired or other types of connections. During the Self-Service Innovation Summit this week in Hollywood, Florida, attendees will have a chance to learn how companies are using 5G to transform their business and lead their competition in a “Lunch and […]
Kiosks have been around for decades, but a variety of industries are embracing them now more than ever. Brands and retailers are finding that self-service kiosks offer an effective and efficient way to improve the customer experience for a variety of products. Some of those retailers will discuss why they’ve turned to kiosks and how […]
A host of new technologies — artificial intelligence, computer vision, machine learning and other technologies — offer convenience services operators new tools to improve operational efficiencies as well as the customer experience. While innovation brings new opportunities, identifying what technologies to add and when to introduce them has become more challenging than ever. Operators must […]
The Self-Service Innovation Awards will be presented on Wednesday, Dec. 15 at 5 p.m. at the Self-Service Innovation Summit. For the third straight year, the Self-Service Innovation Summit will honor products and companies that have excelled in improving the self-service experience. The annual Self-Service Innovation Awards are a highlight of the Summit, which will be Dec. 14-16 […]
Keeping up with all the new capabilities that technology can offer vending and related services has become one of the biggest challenges for companies active in convenience services. Which of today’s up-and-coming innovations — such as artificial intelligence, computer vision, biometric identity verification, machine learning, virtual reality, augmented reality, cryptocurrency — have proven to boost […]
Glen Ryniewski will present an overview of the self service offerings in the works at Chicago airports during a keynote at the Self-Service Innovation Summit, Dec. 14-16 in Hollywood, Florida. Travelers making connections are usually in a hurry. Which is why Chicago’s O’Hare Airport — one of the busiest airports in the country — is […]
Attendees at the Self-Service Innovation Summit on Dec. 14-16 in Hollywood, Florida, will have a chance to hear first-hand how Luke Saunders identified the need for high quality convenience food and designed and executed a business plan to make it a reality. Who said eating on the go has to be a bad experience? People […]
