Supply chain shortages, third-party delivery battles, labor headaches and evaluating technology are just a few of the conundrums facing QSR operators, and are the topics up for debate during Networld Media Group’s second annual talk show #QSRNext. Co-hosted by yours truly and Leasecake’s Taj Adhav, the show will air from 11 a.m. to 2 p.m. on […]

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Pizza Marketplace’s inaugural Pizza Brands to Watch 2022 report will highlight pizza brands of note. Nominations are open through Sept. 23. Nominations are open for Pizza Marketplace’s “Pizza Brands to Watch 2022,” a special report highlighting up-and-coming pizza concepts and established brands that excel at customer service, innovation and sales. The report will highlight brands […]

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Execs from Chipotle, Jason’s Deli and Ampex Brands will share their journeys into the world of AI at this year’s Fast Casual Executive Summit, being held Oct. 9-11 in Indianapolis. Few will argue the restaurant industry is embracing AI. In fact, one recent report revealed 50% of those polled were planning to implement the technology in the […]

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ICXA honored Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio. Restaurants leveraging state-of-the-art customer experience technology grabbed several honors during the Elevate Awards presentation at the Interactive Customer Experience Association Summit Wednesday at the Hilton Columbus at Easton in Columbus, Ohio. Presenting the awards were Morgan Petty, ICXA executive director, […]

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The ICX Association has announced finalists for the 2022 Elevate Awards. Winners will be honored during a special awards ceremony at the Interactive Customer Experience Summit being held June 1-3 in Columbus, OH. The Interactive Customer Experience Association hosts the Elevate Awards each year. Members of the association, along with other customer experience professionals and […]

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Wow Bao CEO Geoff Alexander kicked off the Restaurant Franchising and Innovation Summit in Nashville, Tennessee, being held March 30 through April 1, with a keynote titled “Bootstrapping Your Brand to the Big Time.” Growth doesn’t have to mean throwing up restaurants as fast as a brand can. There are other ways to grow, namely […]

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A few hundred restaurant leaders are gathering in Nashville next month at the Restaurant Franchising and Innovation Summit, where they will participate in Casino Night and Auction in benefit of Children of Restaurant Employees. The final early bird discount for the Summit ends Friday. One of my favorite parts of the Restaurant Franchising and Innovation Summit is […]

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Announcing Pizza Marketplace’s inaugural Pizza Leadership Virtual Summit. Learn from some of the best executives in the industry during this three-hour virtual event. Today is National Pizza Day, and what better way to celebrate than the announcement of Pizza Marketplace’s groundbreaking event, the Pizza Leadership Virtual Summit, on July 27! This inaugural event brings together pizza […]

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Little Caesars, Qdoba, Juice It Uup and Topper’s Craft VIPs will reveal how they have automated the franchisee process. Vetting, onboarding, training and tracking franchisee progress are imperative to running a successful brand, but they are also expensive and time-consuming. What if there were ways to cut both the costs and the labor associated with […]

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The word “chaotic” may sum up the past year for the restaurant industry, but the most successful leaders have leaned into the chaos, creating a path forward. And four of them will share those experiences during the closing keynote at the annual Restaurant Franchising and Innovation Summit, March 30-April 1 in Nashville. The session, moderated by […]

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