Self-service technologies continue to advance at a fast pace, creating more ways for brands, retailers and service providers to better engage with customers. The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, is addressing the expanding self-service opportunities in a panel session, “New Self-Service Technologies for a Changing World,” at 10 a.m. on Dec. […]

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Two industry executives will discuss the rise of ghost kitchens at the #QSRNext event Nov. 9. The one-day workshop is free for attendees. Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have […]

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The winners of the Bank Customer Experience Awards were officially announced at the awards show during the Bank Customer Experience Summit, held in Chicago from Sept. 13 to 15. These awards honor innovators in the financial industry that deliver innovative customer experiences. The winners of the Bank Customer Experience Awards were officially announced at the awards show […]

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The closing keynote at the Bank Customer Experience Summit, held in Chicago from Sept. 13 to 15, will address how banks can take on digital challengers in the space of digital banking. Alex Sion, head of D10X, global consumer banking at Citi Ventures, will deliver the keynote, entitled “Challenging the challengers: How incumbents can succeed […]

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The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore ‘Phygital: Where Physical and Digital Intersect,’ in a panel talk on Dec. 15. In a retail marketplace where consumers want to shop wherever and whenever they please, brands need to offer a variety of purchasing touchpoints, including self-order kiosks, in addition to […]

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We came, we gathered, we partied, we learned. And we’ll be back for Restaurant Franchising Innovation Summit 2022 in Nashville. We came, we gathered, we learned, we struck deals, we partied. And we’ll be back for RFIS 2022 in Nashville. Registration is open. If you can’t wait that long, we’ll see you in Charlotte at the […]

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It’s almost time for the fast casual industry’s family reunion. The Fast Casual Executive Summit kicks off on Oct. 3 in Charlotte. In a sea of boring restaurant conferences, there is a life raft in the form of the Fast Casual Executive Summit. Instead of hundreds of booths lined with products you won’t use and booth […]

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Fintech companies are continually developing innovative strategies to reach out to a changing customer base during uncertain times. The Bank Customer Experience, being held in Chicago from Sept. 13 to 15, will deliver multiple sessions on fintech strategies and how to use them. Fintech companies are continually developing innovative strategies to reach out to a […]

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