Neely Woodson Powell, founder of the Charleston Shoe Company, will be a keynote speaker at the upcoming ICX Summit taking place Sept. 9-11 in Charlotte, North Carolina. When Neely Woodson Powell, founder of the Charleston Shoe Company, opened her first retail location in Savannah, Georgia, she knew success was all about enticing shoppers into her […]

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The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics. The ICX Summit, which kicks off Sept. 9-11 in Charlotte, North Carolina, is celebrating its eighth year with notable names as keynotes and panelists on a wide range of retail customer […]

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David McKillips, president and CEO of CEC Entertainment, the parent company to Chuck E. Cheese and Peter Piper Pizza, is keynoting The Pizza Leadership Virtual Summit, a free half-day learning event for qualified pizzeria owners, operators and executives on July 31, 2024. Hosted by Networld Media Group, the parent company of Pizza Marketplace, FastCasual and QSRWeb, the virtual […]

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The survey for the 2024 ATM & Self-Service Software Trends report is now up. This is the 17th year for the report, which is sponsored by KAL ATM Software. Five financial institution participants will be selected to receive a free pass to the upcoming Bank Customer Experience Summit, held in Charlotte, North Carolina from Sept. 9-11. The event […]

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Three TikTok experts led a panel discussion on using the social media platform at the Restaurant Franchising and Innovation Summit in Kansas City. If you’re not using TikTok, your competitors probably are — and that’s setting your restaurant brand behind the marketing game. That was the key takeaway from “Workshopping It with TokTok,” the keynote […]

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Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. The awards program aims to inspire retailers and brands […]

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Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive Customer Experience and Bank Customer Experience Advisory Council. This council will gather bankers, retailers, restaurant and hospitality executives to provide insights and guidance for the upcoming jointly held Interactive Customer Experience Summit and Bank Customer Experience Summit from […]

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The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Innovation took center stage during the Automation & Self-Service Awards presentations at the Loews Coral Gables in Miami Tuesday night. The awards are a highlight of the Self-Service Innovation Summit being held through Wednesday. […]

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