The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Innovation took center stage during the Automation & Self-Service Awards presentations at the Loews Coral Gables in Miami Tuesday night. The awards are a highlight of the Self-Service Innovation Summit being held through Wednesday. […]

Read more

Mike Abecassis, founder and CEO at GameTime & General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring the history of self-service and principles for success, as well as trends and predictions. How can a remote hotel in the Swiss Alps in the 90’s teach modern vendors how to surprise and […]

Read more

The winners will be honored during an awards presentation at 5 p.m. EST on Dec. 5., when the Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. One purpose of the Self-Service Innovation Summit Dec. 4-6 is to recognize the products that are contributing […]

Read more

Attendees at the Self-Service Innovation Summit next month in Miami will get an inside view of how the global technology player maintains its service delivery standards during a keynote presentation, “User Experience Determines Success: How to Achieve it with AI and a Trusted Partner.” People from all walks of life enjoy customizing and printing pictures […]

Read more

The Restaurant Franchising and Innovation Summit, produced by Networld Media Group, will host its eighth annual event there in Kansas City, March 24-26. The early bird deadline ends Nov. 17. If you’ve not heard, Kansas City is the place to be these days. Just ask the world’s most famous woman, Taylor Swift, and her Super […]

Read more

Mike Abecassis, owner of GameTime and General Vending, will deliver the opening keynote at the Self-Service Innovation Summit at the Loews Coral Gables on Dec. 4. The family entertainment business took a hit during COVID-19, but the industry is back on a growth track as consumers are shifting from playing videos games at home and […]

Read more

Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9. Following a global contest, three fledgling brands competed for a cash prize and the title of The Perfect Pitch winner at the Fast Casual Executive Summit on Oct. 9 in Louisville, Kentucky. Executives from the three companies addressed […]

Read more

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 8. Innovation, at its root, is the backbone of growth. That was the takeaway from the keynote address from Nathan Lester, senior director, drive-thru […]

Read more

The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina. Leading customer experience innovators were honored Tuesday at the 2023 Elevate Awards presentation during the Interactive Customer Experience Summit in Charlotte, North Carolina. Presenting the five awards were Alicia Lavay, executive director at the ICX Association, […]

Read more