Execs from Chipotle, Jason’s Deli and Ampex Brands will share their journeys into the world of AI at this year’s Fast Casual Executive Summit, being held Oct. 9-11 in Indianapolis. Few will argue the restaurant industry is embracing AI. In fact, one recent report revealed 50% of those polled were planning to implement the technology in the […]

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Self-service banking will be a major topic at the upcoming Bank Customer Experience Summit, being held in Chicago from Aug. 31 to Sept 1. In fact, an entire panel, entitled “Self-service Strategies for Success,” will address the technology in detail. Self-service banking will be a major topic at the upcoming Bank Customer Experience Summit, being held […]

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The awards are an important part of the Self-Service Innovation Summit, which runs from Dec. 14-16 at The Diplomat Beach Resort in Hollywood, Florida. Businesses and individuals that use self-service technology have an opportunity to nominate innovations they consider to be game changers for the annual Self-Service Innovation Awards, to be presented at the third annual Self-Service […]

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The Early Bird Deadline ends Friday. Consumer demand for a seamless digital experience contnues to see rapid growth, ushering in an era in the fast casual restaurant landscape that values convenience and loyalty. Companies are looking beyond traditional channels, leveraging technology and innovation more than ever to cater to the next-generation guest, and it’s a […]

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Financial institutions often ask whether they can get a good return on investment from branches. However, one key issue is that banks may not be measuring what is really important: return on customer experience. A panel, “The Importance of Measuring What Matters,” at the upcoming Bank Customer Experience Summit, tackles the issue head on. In […]

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The deadline to nominate an innovative banking solution for the Bank Customer Experience Summit Awards has been extended to June 17. The summit will take place in Chicago from Aug. 31 to Sept. 1. The awards segment will honor innovative solutions, financial institutions and innovators in the finance space. Categories include: Best branch experience. Best ATM/self-service [...]

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Taylor Bloom and Sydney Lesko, both with Pacers Sports & Entertainment, kicked off a full-day of sessions at the Interactive Customer Experience Summit with “How the Indiana Pacers Scored Big with Automation and Data-Driven Decision-Making” on June 2 at the Hilton Easton hotel in Columbus, Ohio. Attending NBA games in the 21st Century is more […]

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The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the Summit sponsors. Attendees at the Interactive Customer Experience Summit in Columbus, Ohio last week gained a wealth of technology insights as they made their way to educational sessions addressing a range […]

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