The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative solutions in kiosks, vending, artificial intelligence and more. One purpose of the Self-Service Innovation Summit is to recognize products and technology innovation contributing to the dynamic industry. Hence, a key event at the summit is […]

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Gong cha’s successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency and drives business growth, especially among Gen Z. In a keynote address at the Self-Service Innovation Summit, Rebecca Kahn, franchise business leader of Gong cha US and Canada, shared insights into the brand’s successful implementation of self-service kiosks. Gong […]

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Steven King is a keynote speaker at the Self-Service Innovation Summit, where he will discuss how AI-powered robots are revolutionizing industries. The summit is from December 9-11 in Tampa, Florida. As artificial intelligence continues to advance, so does its integration into the realm of robotics. The powerful combination is reshaping industries, from manufacturing to retail […]

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The winners will be honored during an awards presentation on Dec. 10 during the upcoming 2024 Automation and Self Service Summit. One purpose of the Self-Service Innovation Summit is to recognize products and technology innovation contributing to the dynamic industry. Hence, a key event at the summit is the Automation & Self-Service Awards, formerly known as the Self-Service […]

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In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha’s Rebecca Kahn to discuss the brand’s digital journey and the challenges and opportunities presented by self-service technologies. In anticipation of her keynote address at the Self Service Innovation Summit taking place this December, Rebecca Kahn, Gong […]

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Nominations are now being accepted for the Automation & Self-Service Awards (formerly Self-Service Innovation Awards). The awards honor innovators who are leading the way in the advancement of automation and self-service technologies, including vending, kiosks, robotics and AI. Nominations are now being accepted for the Automation & Self-Service Awards (formerly Self-Service Innovation Awards). The Automation & Self-Service […]

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The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics. The ICX Summit, which kicks off Sept. 9-11 in Charlotte, North Carolina, is celebrating its eighth year with notable names as keynotes and panelists on a wide range of retail customer […]

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Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. The awards program aims to inspire retailers and brands […]

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Elliot Maras, the editor of Vending Times and Kiosk Marketplace will retire Feb. 26. He plans to work on creative writing and travel in his retirement. Elliot Maras, editor of Vending Times and Kiosk Marketplace, is retiring effective Feb. 26. Maras has headed the editorial content for the sites since 2016. Vending Times and Kiosk […]

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Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive Customer Experience and Bank Customer Experience Advisory Council. This council will gather bankers, retailers, restaurant and hospitality executives to provide insights and guidance for the upcoming jointly held Interactive Customer Experience Summit and Bank Customer Experience Summit from […]

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