“Get your house in order.” That was Andrew Laudato’s opening message at the Interactive Customer Experience Summit Wednesday at the Hilton at Easton hotel in Columbus, Ohio. Laudato, EVP and COO of The Vitamin Shoppe, provided the opening keynote, ‘Fostering Innovation: How to Create an Environment Where Innovation Thrives.’ When thinking about innovation, Andrew Laudato […]
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ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio. Top performers in the expanding interactive customer experience space were honored Wednesday as the Interactive Customer Experience Association presented its annual Elevate Awards during ICX Summit at the Hilton Columbus at Easton in Columbus, Ohio. Presenting the awards were […]
ICXA honored Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio. Restaurants leveraging state-of-the-art customer experience technology grabbed several honors during the Elevate Awards presentation at the Interactive Customer Experience Association Summit Wednesday at the Hilton Columbus at Easton in Columbus, Ohio. Presenting the awards were Morgan Petty, ICXA executive director, […]
Chicago-based Wow Bao has topped the 2022 list of Fast Casual Top 100 Movers & Shakers, making history as the first brand to ever win the honor twice. It was also the 2019 winner. “This list is all about innovation and leadership, and the judges were impressed by the business model developed by CEO Geoff Alexander, which took […]
The ICX Association has announced finalists for the 2022 Elevate Awards. Winners will be honored during a special awards ceremony at the Interactive Customer Experience Summit being held June 1-3 in Columbus, OH. The Interactive Customer Experience Association hosts the Elevate Awards each year. Members of the association, along with other customer experience professionals and […]
The Bank Customer Experience Summit will provide key insights into banking trends and networking opportunities for attendees. One of the most difficult tasks to do in any industry is keeping up with trends. When situations globally and locally can change rapidly, it can be a major challenge to get an idea of what trends really […]
Wow Bao CEO Geoff Alexander kicked off the Restaurant Franchising and Innovation Summit in Nashville, Tennessee, being held March 30 through April 1, with a keynote titled “Bootstrapping Your Brand to the Big Time.” Growth doesn’t have to mean throwing up restaurants as fast as a brand can. There are other ways to grow, namely […]
Are you part of a financial institution, fintech or self-service banking provider? Then the Bank Customer Experience Summit, held Aug. 31 to Sept. 1 in Chicago would prove valuable. Are you part of a financial institution, fintech or self-service banking provider? Then the Bank Customer Experience Summit, held from Aug. 31 to Sept. 1 in Chicago […]
Andrew Laudato, EVP and COO for The Vitamin Shoppe, will give the opening keynote at the upcoming Interactive Customer Experience Summit, hosted by the ICX Association, in June. In an interview with Retail Customer Experience, he shares insight on how innovation is driving the retailer’s success and tips for retailers striving for the same result. […]
A few hundred restaurant leaders are gathering in Nashville next month at the Restaurant Franchising and Innovation Summit, where they will participate in Casino Night and Auction in benefit of Children of Restaurant Employees. The final early bird discount for the Summit ends Friday. One of my favorite parts of the Restaurant Franchising and Innovation Summit is […]
