Mike Abecassis, owner of GameTime and General Vending, will deliver the opening keynote at the Self-Service Innovation Summit at the Loews Coral Gables on Dec. 4. The family entertainment business took a hit during COVID-19, but the industry is back on a growth track as consumers are shifting from playing videos games at home and […]
Read more
James Walker, CEO of Frisch’s, will give the keynote address on menu innovation at the #QSRNext half-day event for restaurant executives on Nov. 8 at 10 a.m. ET. In the ever-evolving landscape of the restaurant industry, menu innovation stands as a crucial battleground for brands of all sizes and backgrounds. Regardless of the budget, company […]
Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9. Following a global contest, three fledgling brands competed for a cash prize and the title of The Perfect Pitch winner at the Fast Casual Executive Summit on Oct. 9 in Louisville, Kentucky. Executives from the three companies addressed […]
Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 8. Innovation, at its root, is the backbone of growth. That was the takeaway from the keynote address from Nathan Lester, senior director, drive-thru […]
The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina. Leading customer experience innovators were honored Tuesday at the 2023 Elevate Awards presentation during the Interactive Customer Experience Summit in Charlotte, North Carolina. Presenting the five awards were Alicia Lavay, executive director at the ICX Association, […]
Bank of America, Citizens Bank and America’s Credit Union all earned awards at the annual BCX Awards. One of the main events at the Bank Customer Experience Summit is the BCX Awards, which honor innovators in customer experience technology and tools in the space. This year was no exception, as the event was jointly held […]
Early bird registration for the Self-Service Innovation Summit ends next Friday, the same day nominations are due for the Automation & Self-Service Awards. Early bird registration for the Self-Service Innovation Summit is less than two weeks away — Friday, Sept. 22. The summit, being held Dec. 4 to 6 at the Loews Coral Gables, Florida, offers decision […]
Founders of Haven Hot Chicken, Mahana Fresh, Pizzawala, Pucci Brothers Fresh Italian and Sankranti Indian Kitchen will take the stage on Oct. 9 to pitch their concepts to FCES attendees. Following a global contest, five concepts have been selected to participate in The Perfect Pitch, FastCasual’s “nicer” version of “Shark Tank,” where restaurant founders try […]
This September’s Interactive Customer Experience Summit will feature live tours across leading business locations in Charlotte, North Carolina, according to a statement from event organizer Cherryh Cansler. “The tours are a great way for our attendees to see some of the latest CX technologies in use,” Cansler, who serves as VP, events, for ICXA parent company Networld […]
The annual Summit has gained a following as a global brainstorming session for everyone and everything having to do with self-service technology. If you’re excited about all the innovation taking place in self service and you want to be on the “leading edge,” don’t miss the Self-Service Innovation Summit, Dec. 4-6 in Miami. Now in its […]
