Attendees at the Self-Service Innovation Summit next month in Miami will get an inside view of how the global technology player maintains its service delivery standards during a keynote presentation, “User Experience Determines Success: How to Achieve it with AI and a Trusted Partner.” People from all walks of life enjoy customizing and printing pictures […]

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Next month, Neil Thompson of HMSHost will share his insights about what future innovations are in store for airports during a keynote presentation at the Self-Service Innovation Summit Dec. 4-6 in Miami. Some of the most stressful moments a consumer experiences take place at the airport, with flights and circumstances often changing. Hence, it’s no […]

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Mike Abecassis, owner of GameTime and General Vending, will deliver the opening keynote at the Self-Service Innovation Summit at the Loews Coral Gables on Dec. 4. The family entertainment business took a hit during COVID-19, but the industry is back on a growth track as consumers are shifting from playing videos games at home and […]

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Early bird registration for the Self-Service Innovation Summit ends next Friday, the same day nominations are due for the Automation & Self-Service Awards. Early bird registration for the Self-Service Innovation Summit is less than two weeks away — Friday, Sept. 22. The summit, being held Dec. 4 to 6 at the Loews Coral Gables, Florida, offers decision […]

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The annual Summit has gained a following as a global brainstorming session for everyone and everything having to do with self-service technology. If you’re excited about all the innovation taking place in self service and you want to be on the “leading edge,” don’t miss the Self-Service Innovation Summit, Dec. 4-6 in Miami. Now in its […]

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Dave Wurm has been named chief sales officer for Networld Media Group, a B2B and B2C publisher of websites based in Louisville, Kentucky, according to a press release. Wurm has more than 33 years of experience in the advertising world. Prior to joining Networld Media Group, Wurm spent time at American City Business Journals — […]

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Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service Innovation Summit Dec. 4-6 in Miami. Nominations are now being accepted for the Automation & Self-Service Awards, formerly the Self-Service Innovation Awards, the official awards of the Self-Service Innovation Summit and AutomationAndSelfService.com. The awards honor innovators […]

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Mark Stutzman, chief technology officer of AREA15 in Las Vegas, will speak on ‘Leveraging Data to Improve the Customer Experience and Journey’ at the Interactive Customer Experience Summit on Sept. 12, 2023 in Charlotte. Stutzman explains the technique and power of crafting experiences for AREA15 visitors. It’s no surprise that the entertainment industry has taken […]

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New site will examine technologies for businesses and consumers that sell and or tap automation to increase productivity and enhance the customer experience. Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news, research and analysis of technology that is transforming the […]

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The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit. The Interactive Customer Experience Summit will celebrate its seventh year at this year’s event taking place Sept. 11-13 in Charlotte, North Carolina. The summit brings together B2C brands to learn from industry leaders, network […]

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