Under Armour’s John Ludlow brings his omni-channel retail experience and insights to the Interactive Customer Experience Association’s advisory board. Alongside other advisory board members, Mr. Ludlow will highlight CX trends and help define the future of customer experience and the ICX Association. Under Armour, a leading retailer and consumer goods brand, has been represented within […]
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The winners of the Bank Customer Experience Awards were officially announced at the awards show during the Bank Customer Experience Summit, held in Chicago from Sept. 13 to 15. These awards honor innovators in the financial industry that deliver innovative customer experiences. The winners of the Bank Customer Experience Awards were officially announced at the awards show […]
ICX Association member and research partner for the organization, ath Power Consulting, is arming member brands with a complimentary one-on-one Talent Assessment. Leveraging the proven power of The Predictive Index, this session will help to align your digital transformation initiatives with overall talent strategy. ICX Association member and research partner for the organization, ath Power […]
When it comes to any industry, those that stand out not only understand the trends, they also set the trends. And by attending the Bank Customer Experience Summit, you will get a chance to meet these trendsetters first hand. This year’s summit will be held from Sept. 13 to 15 in Chicago, so you will […]
Networld Media Group has appointed Morgan Petty as the Executive Director of the company’s Interactive Customer Experience Association. Morgan brings to the ICXA association, more than 12 years of community-building experience and over 10 years of experience in digital marketing, centering around the customer experience and technology. Morgan will connect executives from consumer-facing brands with […]
We came, we gathered, we partied, we learned. And we’ll be back for Restaurant Franchising Innovation Summit 2022 in Nashville. We came, we gathered, we learned, we struck deals, we partied. And we’ll be back for RFIS 2022 in Nashville. Registration is open. If you can’t wait that long, we’ll see you in Charlotte at the […]
Fintech companies are continually developing innovative strategies to reach out to a changing customer base during uncertain times. The Bank Customer Experience, being held in Chicago from Sept. 13 to 15, will deliver multiple sessions on fintech strategies and how to use them. Fintech companies are continually developing innovative strategies to reach out to a […]
Focus Brands International President Beto Guajardo shared his insight, as well as personal and professional lessons in business growth, during his keynote address which kicked off this week’s Restaurant Franchising & Innovation Summit taking place in Atlanta. When Beto Guajardo reflects on his first job, at the age of 17, in the fast food industry […]
While it’s been a tough past year for the banking world, many banks and financial institutions have also learned critical lessons. Several big banks will share what they learned to stay afloat and thrive during the Bank Customer Experience Summit being held Sept. 13 to 15 in Chicago. Although it’s been a tough past year […]
The finalists have officially been announced for the Bank Customer Experience Summit Awards, which will be held in Chicago during the summit, which will run from Sept. 13 to 15. The finalists have officially been announced for the Bank Customer Experience Summit Awards, which will be held in Chicago during the summit, which will run […]
