A host of new technologies — artificial intelligence, computer vision, machine learning and other technologies — offer convenience services operators new tools to improve operational efficiencies as well as the customer experience. While innovation brings new opportunities, identifying what technologies to add and when to introduce them has become more challenging than ever. Operators must […]

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The Self-Service Innovation Awards will be presented on Wednesday, Dec. 15 at 5 p.m. at the Self-Service Innovation Summit. For the third straight year, the Self-Service Innovation Summit will honor products and companies that have excelled in improving the self-service experience. The annual Self-Service Innovation Awards are a highlight of the Summit, which will be Dec. 14-16 […]

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Keeping up with all the new capabilities that technology can offer vending and related services has become one of the biggest challenges for companies active in convenience services. Which of today’s up-and-coming innovations — such as artificial intelligence, computer vision, biometric identity verification, machine learning, virtual reality, augmented reality, cryptocurrency — have proven to boost […]

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S.G. Ellison, president of Diversified Restaurant Group, a Taco Bell and Arby’s franchisee, spoke about how both companies innovate at the #QSRNext event hosted by Networld Media Group and sponsored by Leasecake. Diversified Restaurant Group, a franchisee of 300 Taco Bell restaurants and 29 Arby’s, is among the top innovators for both brands. Helmed by […]

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Glen Ryniewski will present an overview of the self service offerings in the works at Chicago airports during a keynote at the Self-Service Innovation Summit, Dec. 14-16 in Hollywood, Florida. Travelers making connections are usually in a hurry. Which is why Chicago’s O’Hare Airport — one of the busiest airports in the country — is […]

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Ideation Hospitality COO Scott Campanella will join Chef Jose Garces and Ballard Brands CDO Davis Mesa in a keynote panel at the Restaurant Franchising and Innovation Summit being held March 20-22 in Coral Gables. The trio will share how they’ve created a franchise opportunity that addresses the future of the restaurant industry. Although Jose Garces […]

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As e-commerce has increased, more retailers are introducing pickup lockers, and technology providers have introduced a wealth of locker systems to allow retailers to enhance the customer journey. With all the new products on the market, how do retailers decide what systems to invest in? A panel of experts will offer insights for meeting this […]

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