The survey for the 2024 ATM & Self-Service Software Trends report is now up. This is the 17th year for the report, which is sponsored by KAL ATM Software. Five financial institution participants will be selected to receive a free pass to the upcoming Bank Customer Experience Summit, held in Charlotte, North Carolina from Sept. 9-11. The event […]
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Three TikTok experts led a panel discussion on using the social media platform at the Restaurant Franchising and Innovation Summit in Kansas City. If you’re not using TikTok, your competitors probably are — and that’s setting your restaurant brand behind the marketing game. That was the key takeaway from “Workshopping It with TokTok,” the keynote […]
Slice House has awarded over 139 franchise agreements since the brand began franchising last year. California-based Slice House by Tony Gemignani took the top spot on Pizza Marketplace’s 2024 Top 100 Movers & Shakers list and was honored Tuesday at the Pizza Top 100 Gala at the Las Vegas Country Club. Helmed by World Pizza […]
Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience. The awards program aims to inspire retailers and brands […]
Nominations are officially open for the 2024 Bank Customer Experience Awards, which will be presented at the jointly held Bank Customer Experience Summit and Interactive Customer Experience Summit from Sept. 9 to 11 in Charlotte, North Carolina. Nominations are officially open for the 2024 Bank Customer Experience Awards, which will be presented at the jointly held […]
Elliot Maras, the editor of Vending Times and Kiosk Marketplace will retire Feb. 26. He plans to work on creative writing and travel in his retirement. Elliot Maras, editor of Vending Times and Kiosk Marketplace, is retiring effective Feb. 26. Maras has headed the editorial content for the sites since 2016. Vending Times and Kiosk […]
Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive Customer Experience and Bank Customer Experience Advisory Council. This council will gather bankers, retailers, restaurant and hospitality executives to provide insights and guidance for the upcoming jointly held Interactive Customer Experience Summit and Bank Customer Experience Summit from […]
Los Angeles-based Dave’s Hot Chicken and Sweetgreen, Chicago’s Wow Bao and BurgerFi, headquartered in Florida, may seem to lack commonalities, but they share one major distinction. They’ve taken the No. 1 spot over the past few years on FastCasual’s list of Top 100 Movers & Shakers. Dave’s was the 2023 champion, Wow Bao made history as the first brand to take the title […]
The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Innovation took center stage during the Automation & Self-Service Awards presentations at the Loews Coral Gables in Miami Tuesday night. The awards are a highlight of the Self-Service Innovation Summit being held through Wednesday. […]
Mike Abecassis, founder and CEO at GameTime & General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring the history of self-service and principles for success, as well as trends and predictions. How can a remote hotel in the Swiss Alps in the 90’s teach modern vendors how to surprise and […]
