In the interest of providing readers with insight on how fast the kiosk industry is growing and what user segments are growing the fastest, Kiosk Marketplace is asking readers for input for its annual Kiosk Marketplace Census. Readers can click here to fill out a questionnaire to the staff in compiling the sixth annual Kiosk Marketplace Census. […]
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Attendees at the Self-Service Innovation Summit on Dec. 14-16 in Hollywood, Florida, will have a chance to hear first-hand how Luke Saunders identified the need for high quality convenience food and designed and executed a business plan to make it a reality. Who said eating on the go has to be a bad experience? People […]
As e-commerce has increased, more retailers are introducing pickup lockers, and technology providers have introduced a wealth of locker systems to allow retailers to enhance the customer journey. With all the new products on the market, how do retailers decide what systems to invest in? A panel of experts will offer insights for meeting this […]
Five years after Amazon Go made headlines, automated stores have become one of the fastest-growing retail channels. However, retailers and restaurants face many challenges in how to utilize this expanding technology, and one size does not fit all. Attendees at the Self-Service Innovation Summit, Dec. 14-16 in Hollywood, Florida, will have an opportunity to learn from […]
While cashless payment continues to expand, retail and convenience services industry experts say consumers continue to use cash and do not foresee its demise any time soon. Certain fast growing industry verticals, such as gaming and cannabis dispensaries, rely heavily on cash while the masses of unbanked and underbanked Americans rely exclusively on cash for […]
It is now up to the readers to vote on the nominations to decide the Reader’s Choice Innovator of the Year, to be honored at the Self-Service Innovation Summit in December. Self-service is on the move like never before, and astute consumers and businesses are finding ways to get things done faster and more effectively. […]
As mobile order-and-pay options expand for consumers, some believe the role of self-serve kiosks may lessen, while others think they are more important than ever. This is just one conundrum that a panel of experts will tackle during “Mobile pay and self-serve kiosks: Partners or competitors?” which is part of the annual Self-Service Innovation Summit, Dec. […]
The awards are an important part of the Self-Service Innovation Summit, which runs from Dec. 14-16 at The Diplomat Beach Resort in Hollywood, Florida. Businesses and individuals that use self-service technology have an opportunity to nominate innovations they consider to be game changers for the annual Self-Service Innovation Awards, to be presented at the third annual Self-Service […]
Taylor Bloom and Sydney Lesko, both with Pacers Sports & Entertainment, kicked off a full-day of sessions at the Interactive Customer Experience Summit with “How the Indiana Pacers Scored Big with Automation and Data-Driven Decision-Making” on June 2 at the Hilton Easton hotel in Columbus, Ohio. Attending NBA games in the 21st Century is more […]
The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the Summit sponsors. Attendees at the Interactive Customer Experience Summit in Columbus, Ohio last week gained a wealth of technology insights as they made their way to educational sessions addressing a range […]
