The survey is now open for the 2022 ATM and self-service software trends report. This is the 15th edition of this report, which is sponsored by KAL ATM Software and ATM Marketplace. By taking the survey, respondents will be able to download the full report early and attend an exclusive webinar with Marylin Bell, head of marketing at KAL. […]
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The opening keynote at the Bank Customer Experience Summit held in Chicago from Aug. 31st to Sept. 1st will cover the future of bank branches. In recent years, the mere existence of bank branches has become controversial. Some have argued that bank branches are going the way of the dinosaur and digital-only banks are the […]
The Bank Customer Experience Summit will provide key insights into banking trends and networking opportunities for attendees. One of the most difficult tasks to do in any industry is keeping up with trends. When situations globally and locally can change rapidly, it can be a major challenge to get an idea of what trends really […]
Are you part of a financial institution, fintech or self-service banking provider? Then the Bank Customer Experience Summit, held Aug. 31 to Sept. 1 in Chicago would prove valuable. Are you part of a financial institution, fintech or self-service banking provider? Then the Bank Customer Experience Summit, held from Aug. 31 to Sept. 1 in Chicago […]
As the banking industry continues its transformational shift, members of the Interactive Customer Experience Association (ICX Association) are taking advantage of exclusive insights and eLearning Master Series to enhance the customer experience through retail banking branch transformation. Jean-Pierre Lacroix, ICX Association advisory board member and President of Shikatani Lacroix Design, has alluded to the wide range […]
The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate ICX Awards. Nominations are now being accepted. The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate ICX Awards. The awards honor consumer-facing brands that are embracing new customer- and employee-facing experience technologies. Morgan Petty, ICXA executive director, described the […]
Bitcoin and cryptocurrency continue to expand, with more consumers adopting it and more retailers accepting it. Does cryptocurrency offer opportunities for your business? Is it time to add crypto acceptance to vending machines, kiosks and ATMs? A panel of experts will share their insights on this important issue during the Self-Service Innovation Summit, Dec. 14-16 in […]
The winners of the Bank Customer Experience Awards were officially announced at the awards show during the Bank Customer Experience Summit, held in Chicago from Sept. 13 to 15. These awards honor innovators in the financial industry that deliver innovative customer experiences. The winners of the Bank Customer Experience Awards were officially announced at the awards show […]
The closing keynote at the Bank Customer Experience Summit, held in Chicago from Sept. 13 to 15, will address how banks can take on digital challengers in the space of digital banking. Alex Sion, head of D10X, global consumer banking at Citi Ventures, will deliver the keynote, entitled “Challenging the challengers: How incumbents can succeed […]
You still have a chance to join the Bank Customer Experience Summit, but you need to act quickly. Registration closes on Sept. 10 for the event, which will be held in Chicago from Sept. 13 to 15. This summit will gather experts from leaders in the industry ranging from Truist to Republic Bank of Chicago. […]
