The founders of five brands under five years old with fewer than five locations will try to convince execs and advisers attending the Perfect Pitch during the Fast Casual Executive Summit that their concept is ready for expansion. The Perfect Pitch has become a staple of our annual Fast Casual Executive Summit, and the competition gets […]

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Focus Brands International President Beto Guajardo shared his insight, as well as personal and professional lessons in business growth, during his keynote address which kicked off this week’s Restaurant Franchising & Innovation Summit taking place in Atlanta. When Beto Guajardo reflects on his first job, at the age of 17, in the fast food industry […]

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While it’s been a tough past year for the banking world, many banks and financial institutions have also learned critical lessons. Several big banks will share what they learned to stay afloat and thrive during the Bank Customer Experience Summit being held Sept. 13 to 15 in Chicago. Although it’s been a tough past year […]

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The finalists have officially been announced for the Bank Customer Experience Summit Awards, which will be held in Chicago during the summit, which will run from Sept. 13 to 15. The finalists have officially been announced for the Bank Customer Experience Summit Awards, which will be held in Chicago during the summit, which will run […]

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The Self-Service Innovation Awards will honor the most innovative kiosk and vending solutions. Winners will be revealed at the Self-Service Innovation Summit in December. Innovations are the life blood of technology, and no one wants to miss out on honoring the most innovative kiosks and vending solutions designed for adapting to the new normalcy of […]

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There are many sessions at the Bank Customer Experience Summit that will provide excellent information. Here are three in particular that you should check out. The Bank Customer Experience Summit is right around the corner. Held from Sept. 13 to 15 in Chicago, the event is an excellent opportunity for anyone in the financial industry […]

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Over 300 attendees will spend an hour filling 1,500 bags with essential items for the homeless during the Community Give Back Party at the Restaurant Franchising and Innovation Summit. Attendees of the Restaurant Franchising and Innovation Summit will not only learn from one another during educational sessions and network at parties but will also work together to […]

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Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and reputation management tools to stay on top of customer feedback and resolve issues during a panel talk at the #ElevateICX virtual symposium presented by the ICX Association. Developing a robust loyal […]

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The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize innovation in digital signage, kiosk, mobile, omnichannel and emerging technologies. The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The winners are: Best Digital Signage ICX […]

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Technology and digital marketing leaders from Verizon, White Castle, Del Taco and First Orion shared strategy insight on developing a virtual customer experience during a panel talk at the #ElevateICX, a virtual symposium presented by the ICX Association. To say the COVID-19 pandemic upended restaurants and retail would be an understatement. It not only upended […]

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