Susan Carroll-Boser, vice president of technology at White Castle, and Stratis Morfogen, co-founder of Brooklyn Dumpling Shop, will discuss contactless service options at the #QSRNext virtual event Nov. 9. More consumers than ever are looking for ways to buy and pay for their items with little to no contact thanks in part to the COVID-19 […]

Read more

Amy Alarcon, vice president of culinary innovation at Popeyes Louisiana Chicken, and John Li, vice president of culinary innovation of Wendy’s, will discuss how to keep menus modern at the #QSRNext virtual event on Nov. 9. Keeping up with customers’ changing desires for innovative menu options is a challenge for most restaurants, including large QSRs […]

Read more

Two industry executives will discuss the rise of ghost kitchens at the #QSRNext event Nov. 9. The one-day workshop is free for attendees. Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have […]

Read more

Very few fast casual brands have been as successful as Panera Bread over the years, and that success is directly linked to its willingness to take risks when it comes to changing its operations model based on customer demand. Known as one of the first major brands to embrace mobile ordering with the launch of […]

Read more

The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore ‘Phygital: Where Physical and Digital Intersect,’ in a panel talk on Dec. 15. In a retail marketplace where consumers want to shop wherever and whenever they please, brands need to offer a variety of purchasing touchpoints, including self-order kiosks, in addition to […]

Read more

We came, we gathered, we partied, we learned. And we’ll be back for Restaurant Franchising Innovation Summit 2022 in Nashville. We came, we gathered, we learned, we struck deals, we partied. And we’ll be back for RFIS 2022 in Nashville. Registration is open. If you can’t wait that long, we’ll see you in Charlotte at the […]

Read more

It’s almost time for the fast casual industry’s family reunion. The Fast Casual Executive Summit kicks off on Oct. 3 in Charlotte. In a sea of boring restaurant conferences, there is a life raft in the form of the Fast Casual Executive Summit. Instead of hundreds of booths lined with products you won’t use and booth […]

Read more

The founders of five brands under five years old with fewer than five locations will try to convince execs and advisers attending the Perfect Pitch during the Fast Casual Executive Summit that their concept is ready for expansion. The Perfect Pitch has become a staple of our annual Fast Casual Executive Summit, and the competition gets […]

Read more

Focus Brands International President Beto Guajardo shared his insight, as well as personal and professional lessons in business growth, during his keynote address which kicked off this week’s Restaurant Franchising & Innovation Summit taking place in Atlanta. When Beto Guajardo reflects on his first job, at the age of 17, in the fast food industry […]

Read more

The Self-Service Innovation Awards will honor the most innovative kiosk and vending solutions. Winners will be revealed at the Self-Service Innovation Summit in December. Innovations are the life blood of technology, and no one wants to miss out on honoring the most innovative kiosks and vending solutions designed for adapting to the new normalcy of […]

Read more