Olea Kiosks was presented the Kiosk Innovation of the Year Award, honoring commitment to excellence and kiosk innovation, at the ICX Association Elevate Awards dinner party held in conjunction with the ICX Summit. The first annual Kiosk Innovation of the Year Award was presented to Frank Olea, CEO of Olea Kiosks, during an awards ceremony at […]
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The ICX Association’s 2017 Elevate Awards were handed out in 10 categories; one additional award honored Under Armour the ICX Influencer of the Year. The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ […]
Top leaders in customer experience to speak on a range of topics about CX deployment trends and strategies at Networld Media Group’s Interactive Customer Experience (ICX) Summit. Early Bird pricing is in effect through May 5. The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from […]
Networld Media Group’s third annual Interactive Customer Experience (ICX) Summit will focus on CX deployment trends and strategies. Early Bird registration ends on Friday, March 3. The opportunity to learn from best-in-class CX deployments, insight on the latest of Internet of Things and how best to build the customer experience are just three of nearly […]
Networld Media Group’s Interactive Customer Experience Association has launched a new website redesign and new logo. Both more closely align with the branding of the partnered ICX Summit. The Interactive Customer Experience (ICX) Association today launched a new website redesign and new logo aimed at better reflecting the Association’s focus and growth. The new website unveils […]
The ICX Association issues call for entries for annual Elevate Awards; accepting submissions through March 15, 2017. The Interactive Customer Experience (ICX) Association each year works to honor the individuals and organizations setting the pace in using technology to elevate the customer experience with its annual Elevate Awards. The awards, handed out at the Association’s annual […]
The Interactive Customer Experience Association has released a new customer experience database and map that shows where the best in-venue experiences are located around the globe. “Probably the No. 1 thing our end-user members have been asking for is a compendium of great customer experience examples,” said Christopher Hall, the managing director of the Association. […]
The ICX Association kicks off its ICX Symposium series in Atlanta on October 27 and 28 with an event titled, Inflection Point: The Future Tech of Customer Experience. The symposium, which takes place at the Westin Atlanta Airport Hotel, explores the impact of next generation computing technology, which will equip B2C brands with the means […]
On Monday evening, the Interactive Customer Experience (ICX) Association handed out their 2015 ICX Association Excellence Awards to 14 winners in the categories of digital signage, kiosk & self-service and mobile, as applied across many vertical markets. The awards, judged by a panel of 24 industry experts, recognize achievement in the use of technology to […]
