The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during a livestream earlier today.
The winners are:
- Best Digital Signage ICX: Reebok ZIG Kinetica Experience, submitted by iGotcha Media.
- Best Kiosk ICX: Boot Barn RangeFinder, submitted by Elo.
- Best Mobile ICX: Salesfloor, submitted by Salesfloor.
- Best Entertainment ICX: The Loop Media Consumer App, submitted by Loop Media.
- Best Restaurant ICX: Integrated Restaurant Reservation and Guest Management Platform, submitted by TouchBistro Reservations.
- Best Retail ICX: Verizon Wireless Voice Activated 5G Experience, submitted by Reflect Systems.
- Best Omnichannel ICX: Unified Customer Journeys with TCS OmniStore, submitted by Tata Consultancy Services.
- Best Emerging Technology ICX: “Holly” Conversational AI Platform, submitted by Valyant Al.
The Lyle Bunn Industry Influencer of the Year Award was presented to Taco Bell. The award is named after the late Lyle Bunn, an influencer and contributor in the digital signage industry.
“Taco Bell has not only been a leader in the restaurant industry but a leader in the digital space as well,” said David Drain, ICX Association managing director, in a press release on the awards. “Whether it be through mobile, web, kiosk, or on social, they know how to engage their target audience and deliver a great customer experience when, where, and how customers want it.”
The ICX Association Elevate Awards are given annually to recognize achievements in engaging customer experiences.
A recording of the livestream is available here.
About Networld Media Group
Founded in 2000, Networld Media Group is a leading business-to-business (B2B) media communications company specializing in digital media, associations and events in the tech, banking, retail and food service industries. Online properties include ATMmarketplace.com, DigitalSignageToday.com, FastCasual.com, KioskMarketplace.com, MobilePaymentsToday.com, FoodTruckOperator.com, QSRweb.com, PizzaMarketplace.com, RetailCustomerExperience.com, VendingTimes.com and BiblicalLeadership.com. Annual events include the Fast Casual Executive Summit, the Restaurant Franchising & Innovation Summit, the Bank Customer Experience Summit (BCX), and the Interactive Customer Experience Summit (ICX).