Networld Media Group’s Interactive Customer Experience (ICX) Summit and CONNECT: The Mobile CX Summit will be co-located in Dallas on June 4-6.

Networld Media Group, has announced the addition of three keynote speakers to the agenda of the Interactive Customer Experience (ICX) Summit and CONNECT: The Mobile CX Summit, to be held at the Omni Frisco Hotel near Dallas on June 4-6.

Michael O. Browning Jr., CEO of Urban Air Adventure Park, will deliver the opening keynote of the event. Browning founded the indoor amusement park franchise in 2011 and it has since grown to over 270 locations with 140 more locations planned to open by the end of 2020.

In a presentation titled “Disruption: How Speed & Innovation Can Change an Industry,” Browning will shed light on how igniting insanely fast growth can lead to increased market share, big profit margins, and a distinct competitive advantage.

Sherif Mityas, Chief Experience Officer at TGI Fridays, will deliver the event’s closing keynote presentation on personalizing the customer experience using artificial intelligence.

Mityas will explore the various opportunities for brands to connect with their customers in a one-to-one relationship through enhanced AI and machine learning capabilities. He will also discuss the ability to utilize these new technologies to create personalization at scale, the business case for adoption and key lessons learned along the way.

Joining Browning and Mityas as keynote speakers will be Ryan Craver, CEO of Commerce Canal, a retail advisory firm. Craver has worked with many retail brands including Lord & Taylor, Hudson’s Bay Company, Saks, New Balance, Hanes, LEGO, and Best Buy.

In his keynote presentation, Craver will dive into and define today’s retail customer ranging from the mercurial Gen Z to the dependable Baby Boomer. He’ll look at how those consumers are spending their money, how they are spending their time and what tactics can be used to intrigue them.

“We’re excited to have three terrific keynote speakers lined up,” said David Drain, Networld’s senior vice president of events. “The insights our attendees will gain from just these three speakers alone will be more than worth the cost of admission.”

Early Bird registration for the ICX and CONNECT Summits is open until May 3. Attendees can access both events for the price of one.

About Networld Media Group

Founded in 2000, Networld Media Group is a leading business-to-business (B2B) global media communications company specializing in digital media, associations and events in the mobile, self-service, digital signage, retail, food service and financial services industries. Online properties include,,,,,,,,, and Networld event properties include the Fast Casual Executive Summit, CONNECT: The Mobile CX Summit, Interactive Customer Experience Summit, Bank Customer Experience Summit and the Restaurant Franchising & Innovation Summit. Networld also operates the ICX Association. BOOM! Creative, provides clients with digital creative, custom media and brand collateral. Its newest offering, World of Money, is a daily e-newsletter that provides a fun and informative look at the trends, technologies, and ideas shaping the future of money and payments.

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