Little Caesars, Qdoba, Juice It Uup and Topper’s Craft VIPs will reveal how they have automated the franchisee process. Vetting, onboarding, training and tracking franchisee progress are imperative to running a successful brand, but they are also expensive and time-consuming. What if there were ways to cut both the costs and the labor associated with […]
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The word “chaotic” may sum up the past year for the restaurant industry, but the most successful leaders have leaned into the chaos, creating a path forward. And four of them will share those experiences during the closing keynote at the annual Restaurant Franchising and Innovation Summit, March 30-April 1 in Nashville. The session, moderated by […]
The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate ICX Awards. Nominations are now being accepted. The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate ICX Awards. The awards honor consumer-facing brands that are embracing new customer- and employee-facing experience technologies. Morgan Petty, ICXA executive director, described the […]
Indianapolis is “America’s drive-thru capital,” according to Chrysler Capital, which analyzed data to reveal which U.S. cities were the best for drive-thrus based on the number of drive-thru restaurants, drive-in cinemas, gas stations and overall traffic congestion levels, The city is also home to this year’s Fast Casual Executive Summit, Oct. 9-11 at the JW Marriott, […]
January is a time for goal setting and self-reflection, but it’s also the first step in a long process of building our annual Fast Casual Top 100 Movers & Shakers. For nearly 20 years, we’ve been honoring the industry’s most innovative, creative and successful concepts, and this year will be no different. How it works Brands […]
Fazoli’s and FAT Brands made headlines last month when their CEOs Carl Howard and Andy Widerhorn, respectively, announced that FAT Brands was acquiring the 220-unit fast casualItalian brand for $130 million. The men will reveal the strategy behind that deal during the keynote address at the Restaurant Franchising and Innovation Summit, March 30-April 1, in Nashville. They’ll also discuss […]
If you missed# QSRNext, you missed some great insight from some of the world’s leading brands. The one-day event hosted by QSRWeb and Leasecake covered topics ranging from diversity and inclusion to ghost kitchens and growth. But you can still listen to the interviews by registering here. It’s free for restaurant operators. In his keynote address, […]
#QSRNext, a virtual talk show hosted by QSRWeb and Leasecake, is going live Nov. 9 but will kick off with a pre-show countdown featuring a “QSR State of the Industry” delivered by Victor Fernandez, VP of Insights & Knowledge at Black Box Intelligence. In an interview with the show’s host, Cherryh Cansler, Fernandez will reveal […]
Jason Carrigan, vice president of marketing and digital technology at Focus Brands and Minh Le, chief Information officer at Checkers & Rally’s, will discuss “Is Tech Weighing You Down?” as part of #QSRNext, a Nov. 9 virtual summit hosted by QSRWeb.com and Leasecake. Online ordering is more important than ever, as off-premise operations continue to […]
Ariane Panter, senior director of global diversity, equity and inclusion strategy and corporate function support at McDonald’s, will discuss diversity, inclusion and equity at the virtual #QSRNext event, sponsored by Leasecake, on Nov. 9. Recruitment and retention are hot-button topics in the restaurant industry, so, too, are diversity, inclusion and equity. Diversity should be an […]
