Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive Customer Experience and Bank Customer Experience Advisory Council. This council will gather bankers, retailers, restaurant and hospitality executives to provide insights and guidance for the upcoming jointly held Interactive Customer Experience Summit and Bank Customer Experience Summit from […]

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Los Angeles-based Dave’s Hot Chicken and Sweetgreen, Chicago’s Wow Bao and BurgerFi, headquartered in Florida, may seem to lack commonalities, but they share one major distinction. They’ve taken the No. 1 spot over the past few years on FastCasual’s list of Top 100 Movers & Shakers. Dave’s was the 2023 champion, Wow Bao made history as the first brand to take the title […]

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The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Innovation took center stage during the Automation & Self-Service Awards presentations at the Loews Coral Gables in Miami Tuesday night. The awards are a highlight of the Self-Service Innovation Summit being held through Wednesday. […]

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Mike Abecassis, founder and CEO at GameTime & General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring the history of self-service and principles for success, as well as trends and predictions. How can a remote hotel in the Swiss Alps in the 90’s teach modern vendors how to surprise and […]

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The winners will be honored during an awards presentation at 5 p.m. EST on Dec. 5., when the Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. One purpose of the Self-Service Innovation Summit Dec. 4-6 is to recognize the products that are contributing […]

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Attendees at the Self-Service Innovation Summit next month in Miami will get an inside view of how the global technology player maintains its service delivery standards during a keynote presentation, “User Experience Determines Success: How to Achieve it with AI and a Trusted Partner.” People from all walks of life enjoy customizing and printing pictures […]

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Nominations are now open for the 2024 Top Food Trucks to Watch report. This second annual report will honor food trucks with innovative concepts, menus, equipment and marketing/social media presence. You can nominate your food truck by providing the name of the truck and founder(s), number of trucks and its area of operation. Click here to nominate your food […]

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Next month, Neil Thompson of HMSHost will share his insights about what future innovations are in store for airports during a keynote presentation at the Self-Service Innovation Summit Dec. 4-6 in Miami. Some of the most stressful moments a consumer experiences take place at the airport, with flights and circumstances often changing. Hence, it’s no […]

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The Restaurant Franchising and Innovation Summit, produced by Networld Media Group, will host its eighth annual event there in Kansas City, March 24-26. The early bird deadline ends Nov. 17. If you’ve not heard, Kansas City is the place to be these days. Just ask the world’s most famous woman, Taylor Swift, and her Super […]

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