FastCasual.com has named BurgerFi as the top brand in its annual list of Fast Casual Top 100 Movers & Shakers, recognizing the industry’s most innovative brands. After seven straight years of being named to Fast Casual’s Top 100 Movers & Shakers, BurgerFi took the No.1 spot on the 2021 list. The Florida-based brand’s continuous innovation and […]
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The summit will explore the innovative technological advances that are empowering businesses to provide products and services when, where, and how consumers wish to purchase them. With consumers radically shifting behaviors in a post-pandemic world and retail businesses struggling to rehire workers, demand for self-service automation products and solutions has never been stronger. That is […]
The Fast Casual Top 100 Movers & Shakers Awards will be presented via livestream on May 19 at 2 p.m.. Since its creation 16 years ago, the Fast Casual Top 100 Movers & Shakers list has recognized the industry’s most successful brands, and although this past year has been a struggle at times, many companies […]
The ICX Association is extending the entry deadline for its annual Elevate Awards to April 30 and has added a new category for experiences aimed at employees. The Interactive Customer Experience (ICX) Association has announced that it is extending its entry deadline for the annual Elevate Awards to April 30. The Elevate Awards honor the […]
Networld Media Group, the parent company of FastCasual, has postponed the Restaurant Franchising and Innovation Summit to Aug. 10-12, according to Cherryh Cansler, the company’s vice president of editorial and FastCasual editor. The original plan was to host the event May 4-6 in Atlanta, but a slower-than-expected vaccination distribution rate has delayed the event for safety […]
The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology project your company worked on that was completed in 2020 is eligible for nomination. It’s that time of year again…time to prepare your entries for our annual Elevate Awards! The ICX Association […]
The winners of the first Self-Service Virtual Innovation Awards were announced yesterday during the Self-Service Innovation Virtual Summit. While COVID-19 has placed a tremendous strain across many industries, those in the self-service kiosk and vending industries have accelerated innovation as a result. This was reflected in the announcement of winners in five categories during the […]
Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the Self-Service Innovation Summit. The degree to which a customer wants an employee involved varies significantly among industries. Consumers are more comfortable with self-service than ever, but when they’re making a transaction, they need to […]
FastCasual has teamed up with Messner Reeves to create a certification program – Women In the Lead – recognizing restaurant brands that strive to include women in leadership roles. Eighty years after women won the right to vote in the U.S., we are still fighting for equal pay as well as equal representation in leadership […]
Louisville, Kentucky-based Biscuit Belly took the top honor during the Fast Casual Executive Summit ‘Perfect Pitch’ competition, beating out three other finalists. The contest is all about helping innovative brands and concepts get off the ground. For the second consecutive year, the winner of the Fast Casual Perfect Pitch competition, a concept contest held during the annual […]
