Ruth Crowley, vice president of merchandise and brand strategy at the Hudson Group, will give the opening keynote at the Self-Service Innovation Summit Dec. 14-16 in Hollywood, Florida, offering her insights on the future. She offers an overview on those insights in this Q&A interview. Consumers nowadays are spoiled. The ease of communicating in real […]
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The advancements in computer vision and IoT sensor technology coupled with Lidar is changing the way hotels, resorts and amusement centers are providing best-in-class customer delight. Businesses looking to profit from this frictionless commerce approach will have a chance to learn from a panel of experts how to drive footfall, reduce operating costs and improve […]
If you missed# QSRNext, you missed some great insight from some of the world’s leading brands. The one-day event hosted by QSRWeb and Leasecake covered topics ranging from diversity and inclusion to ghost kitchens and growth. But you can still listen to the interviews by registering here. It’s free for restaurant operators. In his keynote address, […]
McDonald’s has played a pioneering role popularizing self-service kiosks and this past year the fast food giant is upping its game by introducing technology to help the blind or those with low vision to use its self-serve kiosks. All venues providing self-serve kiosks will hopefully follow McDonald’s lead in addressing customers with vision capabilities. For […]
The Self-Service Innovation Awards will be presented during a presentation on Wednesday, Dec. 15 at 4 p.m. at the Self-Service Innovation Summit. In its second year, the Self-Service Innovation Summit recognizes the products, organizations and individuals that play important roles in improving the self service experience worldwide. This year, the Summit will present five Self-Service Innovation Awards […]
The explosion of e-commerce since the start of the pandemic has sent retailers scrambling to expand points of sale, including self-order kiosks, mobile order-and-pay, curbside pickup, pickup lockers and home delivery. Integrating new and existing POS assets can be challenging, but regardless of a company’s existing POS infrastructure, management needs a road map to identify […]
Jason Carrigan, vice president of marketing and digital technology at Focus Brands and Minh Le, chief Information officer at Checkers & Rally’s, will discuss “Is Tech Weighing You Down?” as part of #QSRNext, a Nov. 9 virtual summit hosted by QSRWeb.com and Leasecake. Online ordering is more important than ever, as off-premise operations continue to […]
Consumers no longer shun the thought of going to a vending machine for a meal, thanks to improved food vending technology. In addition, The COVID-19 pandemic pushed a number of foodservice brands to develop vending concepts that have proven successful. Looking to benefit from this new opportunity? Hear from a panel of experts who have […]
Ariane Panter, senior director of global diversity, equity and inclusion strategy and corporate function support at McDonald’s, will discuss diversity, inclusion and equity at the virtual #QSRNext event, sponsored by Leasecake, on Nov. 9. Recruitment and retention are hot-button topics in the restaurant industry, so, too, are diversity, inclusion and equity. Diversity should be an […]
The Self-Service Innovation Summit will be accessible virtually for industry members who are not able to physically attend the Summit Dec. 14-16 in Hollywood, Florida. This year’s Summit, at The Diplomat Beach Resort, will be the first “hybrid” Summit following last year’s inaugural SSIS, which was virtual. Networld Media Group, the event organizer, is offering the virtual […]
