Events

A panel of retail experts shared what technologies became critical during COVID-10 and which of these solutions will be important to retail post-pandemic during the recent #ElevateICX virtual symposium presented by the ICX Association. COVID forced many restaurants to deploy buy-online-pickup-in-store (BOPIS), curbside delivery and contactless. Those retailers who were ahead of the curve with […]

Between COVID-19 closing down bank branches, and changing customer expectations, it can be a challenge for financial institutions, independent ATM providers and other companies to strategize their path forward. The Bank Customer Experience Summit, held on Sept. 13-15 in Chicago, will provide crucial guidance. Between COVID-19 closing down bank branches and customers increasingly expecting more […]

Four top retail leaders involved in digital, marketing and customer experience strategies shared how COVID-19 impacted their companies, and how they pivoted to keep customers engaged, in a panel talk at this week’s #ElevateICX, a virtual symposium presented by the ICX Association. When the COVID-19 pandemic hit hard in early 2020, shuttering stores and entertainment […]

Amber Gadsby, Domino’s director of digital retail innovation, shared insight on how the pizza brand is continually driving innovation within the organization and its strategy to develop a sophisticated e-commerce channel in a keynote kicking off today’s #ElevateICX, a one-day virtual symposium presented by the ICX Association. In 60 years Domino’s has grown from one […]

The Bank Customer Experience Summit will address key trends in the financial industry and how to reach a more demanding customer base. With the changing customer expectations and increasing expenses left behind by the pandemic, banks, fintechs and independent ATM providers are finding that doing business as usual isn’t possible. Instead, they must find ways […]

Networld Media Group’s first in-person Self-Service Innovation Summit, “The Future of Self Service,” Dec. 14–16, at the Diplomat Beach Resort in Hollywood, Florida, will delve deep into how businesses can create exceptional self-service experiences. Although the coronavirus is mostly behind us, the changes it left on consumerism are permanent. While self-service had been gaining momentum […]

Designed with busy schedules in mind, #QSRNext features 30-minute, hard-hitting sessions. Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have created #QSRNext, a free one-day virtual event on Nov. 9 catering specifically to […]

The ICX Association has announced finalists in seven awards categories, ranging from retail, restaurant, kiosk, digital signage, omnichannel and emerging tech. The winners will be named during the #ElevateICX virtual symposium on July 15. The Interactive Customer Experience Association has announced finalists in seven categories for its Elevate Awards. Click through the photo gallery to […]

Executives from Domino’s, Behr Paint, Under Armour, Verizon and White Castle will speak at the Interactive Customer Experience (ICX) Association’s one-day virtual event on July 15. The Interactive Customer Experience (ICX) Association is hosting a one-day virtual event, #ElevateICX, on July 15 sponsored by Acquire. The symposium will explore how innovative brands are using interactive technology […]

Early bird pricing ends today for the annual Restaurant Franchising and Innovation Summit taking place this year Aug. 10-12, in Atlanta. Early bird pricing ends today for the annual Restaurant Franchising and Innovation Summit taking place this year Aug. 10-12, in Atlanta, according to Cherryh Cansler, the company’s vice president of editorial and FastCasual editor. The […]